Olivia Teff

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system efficiently, optimizing guest flow during peak hours.
• Trained new hosts on customer service protocols and operational procedures.
• Collaborated with kitchen staff to communicate wait times and special requests.

• Assisted therapists in implementing rehabilitation programs for diverse patient needs.
• Supported patients with exercises, enhancing their recovery experience and engagement.
• Documented patient progress and communicated updates to healthcare team effectively.
• Maintained equipment and treatment areas to ensure optimal safety and hygiene standards.

• Supervised daily operations to ensure efficient service delivery and customer satisfaction.
• Coordinated staff schedules to optimize labor costs while maintaining service standards.
• Trained and mentored team members on proper food handling and safety procedures.
• Implemented inventory management practices to reduce waste and maintain stock levels.

• Relevant Coursework: Health Science Academy

A two year program for junior and senior students who are interested in a career in healthcare. We had the opportunity to take healthcare related classes, mentorships and job shadows, as well as many labs and experiences related to healthcare.