Olivia Thompson
Zebulon
Summary
Sales Associate who is dedicated to customer service. A loyal employee who is a team player, punctual, and willing to learn new skills. Friendly, enthusiastic with the desire to exercise important business skills. A strong desire with curiosity to be a lifelong learner.
Personable and driven, with excellent communication and negotiation skills. Knowledgeable in market trends and property valuation, with strong abilities in client relationship management and contract negotiation. Dedicated to achieving successful transactions and fostering long-term client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Coldwell Banker Advantage Real Estate
09.2025 - Current
- Developed comprehensive marketing strategies to enhance property visibility and attract potential clients.
- Conducted market analysis to determine competitive pricing and optimize client sales strategies.
- Facilitated property showings, showcasing features and addressing client inquiries effectively.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Sales Associate
Arrow Tree Boutique
06.2022 - Current
- Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
- Assisted in visual merchandising strategies to enhance product displays and attract customers.
- Maintained inventory accuracy through regular stock checks and effective organization practices.
- Trained new staff on sales techniques and customer engagement best practices.
- Built relationships with customers to encourage repeat business.
Assistant Content Developer
What Mommy Does Blog
09.2023 - 04.2024
- Developed engaging content for blog posts, enhancing audience interaction and retention.
- Conducted keyword research to optimize SEO strategies, improving search engine visibility.
- Managed social media accounts, curating content that increased follower growth and interaction rates.
- Participated in brainstorming sessions to generate innovative ideas for content strategies that aligned with company goals and objectives.
- Applied current editing and photography tools to tell great stories.
Education
High School - Marketing
Wake Forest High School
Wake Forest, NC05.2024
Skills
- Expert in Customer Service
- Serve customers effectively by identifying needs
- Thrive and contribute in a team environment
- Able to multi-task and stay well-organized
- Detail Oriented
- Exercise problem-solving skills successfully
- Keep account information current and accurate by preparing, completing, and processing forms and keeping the database updated
- Managed a phone system and pleasantly greeted customers daily
- Troubleshoot and resolved issues with cash registers, card scanners, printers, computers, and machines quickly and effectively
- Professionally manage clients during positive and negative circumstances
- Experience with MLS, MS Word, Excel, and PowerPoint
- Knowledge of marketing through videos and photography
Accomplishments
Created my own photography business and freelanced my video editing skills!
Certification
Provisional Brokers License
Timeline
Real Estate Agent
Coldwell Banker Advantage Real Estate
09.2025 - Current
Assistant Content Developer
What Mommy Does Blog
09.2023 - 04.2024
Sales Associate
Arrow Tree Boutique
06.2022 - Current
High School - Marketing
Wake Forest High School
Other Accomplishments
- Wake Forest Leadership Academy – 2 years
- Owned/Operate my own Photography business