Olivia Toth
NC
Summary
Motivated and dedicated professional with a strong background in customer service, childcare, and safety management. Certified Nursing Assistant (CNA) with hands-on experience in patient care, and skilled in emergency response, first aid, and CPR. Proven ability to work effectively in fast-paced environments, delivering exceptional service as a lifeguard, server, and nanny.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Iron Thunder Saloon and Grill
01.2023 - 10.2023
- Took customer orders, provided menu recommendations, and ensured a seamless dining experience by delivering food and beverages promptly
- Managed multiple tables at once while maintaining high standards of service, accuracy, and guest satisfaction
- Processed payments, handled cash and credit transactions, and maintained a clean, organized work environment
Server
Duckworth's Grill and Taphouse
08.2022 - 01.2023
- Provided high-quality customer service by taking food and drink orders, delivering meals, and ensuring a positive dining experience for guests
- Assisted with menu recommendations, answered questions about ingredients, and accommodated special dietary requests
- Managed multiple tables, processed payments, and ensured timely service while maintaining a clean and organized dining area
Front Desk Associate
Hudson Salon
07.2022 - 08.2022
- Greeted clients upon arrival, checked them in for appointments, and managed appointment schedules for stylists
- Answered phone calls, responded to client inquiries, and assisted with booking appointments or rescheduling as needed
- Maintained a clean and organized front desk area, processed payments, and handled cash and credit transactions efficiently
Full-Time Nanny
Private Family
04.2022 - 06.2022
- Cared for three young children (ages 1, 2, and 3) five days a week, providing a safe and nurturing environment
- Assisted with daily routines including meal preparation, feeding, and maintaining a clean living space
- Engaged children in outdoor play, swimming, and educational activities to foster development and social skills
Guest Services Associate
Topgolf
07.2021 - 04.2022
- Greeted and assisted guests upon arrival, ensuring a positive first impression and smooth check-in process
- Managed guest reservations, coordinated wait times, and communicated with kitchen and floor staff to ensure efficient service
- Provided exceptional customer service by addressing guest inquiries, resolving concerns, and ensuring a memorable experience
- Assisted with maintaining cleanliness and organization in the guest areas, ensuring a comfortable and welcoming environment
Lifeguard
Great Wolf Lodge
09.2020 - 07.2021
- Monitored pool areas and water attractions to ensure the safety of all guests, providing quick response to any emergencies or accidents
- Enforced safety protocols and pool rules to minimize risks and maintain a safe, enjoyable environment for guests
- Conducted regular water tests, maintained rescue equipment, and performed preventative maintenance to ensure a safe and hygienic environment
Lifeguard
Northwest Swim Club
05.2020 - 09.2020
- Supervised an outdoor pool, ensuring a safe environment for swimmers and guests while adhering to health and safety regulations
- Responded to emergencies by performing water rescues, administering first aid, and coordinating with emergency services when necessary
- Maintained pool cleanliness, monitored water quality, and ensured safety equipment was readily available and in good condition
Education
High School Diploma -
Northwest Cabarrus High School
06.2022
Certified Nursing Assistant (CNA) -
Rowan-Cabarrus Community College
12.2023
Currently Pursuing Associate Degree in Nursing - Nursing (ADN)
Cabarrus College of Health Sciences
05-2026
Basic Life Support (BLS) CPR Certification -
American Red Cross
Skills
- Water safety and surveillance
- Emergency response and first aid/CPR certified
- Pool safety compliance and rescue procedures
- Child supervision and care (ages 1-3)
- Meal preparation and activity planning
- Behavior management and positive reinforcement
- Customer Service
- Excellent communication and guest relations
- Order taking
- Menu knowledge
- Special requests
- Multitasking
- Time management
- Cash handling
Certification
Nurse Aide I Registry
Red Cross Basic Life Support Certification
Timeline
Server
Iron Thunder Saloon and Grill
01.2023 - 10.2023
Server
Duckworth's Grill and Taphouse
08.2022 - 01.2023
Front Desk Associate
Hudson Salon
07.2022 - 08.2022
Full-Time Nanny
Private Family
04.2022 - 06.2022
Guest Services Associate
Topgolf
07.2021 - 04.2022
Lifeguard
Great Wolf Lodge
09.2020 - 07.2021
Lifeguard
Northwest Swim Club
05.2020 - 09.2020
Certified Nursing Assistant (CNA) -
Rowan-Cabarrus Community College
Nurse Aide I Registry
Red Cross Basic Life Support Certification
High School Diploma -
Northwest Cabarrus High School
Currently Pursuing Associate Degree in Nursing - Nursing (ADN)
Cabarrus College of Health Sciences
Basic Life Support (BLS) CPR Certification -
American Red Cross
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