Olivia Triano
Business Administration Major
Cranford,NJ
Summary
Dedicated college student looking for a business administration internship opportunity for the summer. With a 3.5 GPA, a driven, upbeat attitude, and a range of practical talents, I would be a valuable asset to any firm that would give me the chance. Dedicated to using my abilities to support a company's objectives. a talented multitasker with a strong work ethic, strong teamwork abilities, and excellent organizational abilities. Take up the role of team leader and manager.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Beauty Advisor/Cashier
Ulta Beauty
Clark, NJ
01.2023 - Current
- Computer skills
- Processed payments, entering sales in register for prompt customer service.
- Sales
- Assisting customers
- Organized in-store product placement
- Recommended specific hair and beauty products to meet individual customer needs.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Front Desk Receptionist/Sales Associate
Echo Lake Country Club
Westfield, NJ
05.2021 - 08.2022
- Assisted country club members
- Sales
- Computer skills
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Routed incoming mail and messages to relevant personnel without delay.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Sales Associate
Island Gypsy
Lavallette, NJ
07.2019 - 08.2019
- Assisted customers on the sales floor
- In charge of fitting rooms
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Informed customers of promotions to increase sales productivity and volume.
- Stayed current on company offerings and industry trends.
- Maintained current knowledge of evolving changes in marketplace.
Education
Bachelor of Science - Business Administration
Montclair State University, Feliciano School of Business
Montclair, NJ 05.2022 - Current
degree - Business
Union County College
Cranford, NJ 09.2020 - 05.2022
High School diploma - undefined
Cranford high school
09.2016 - 06.2020
Skills
Great customer service skills
Team playerRetail store experienceCreative with fashionCommunication skillsSales expertise
Volunteer Work
St. Joseph's Food Pantry, Elizabeth New Jersey
- Prepare sandwiches for the less fortunate once a month.
Timeline
Beauty Advisor/Cashier
Ulta Beauty
01.2023 - Current
Bachelor of Science - Business Administration
Montclair State University, Feliciano School of Business
05.2022 - Current
Front Desk Receptionist/Sales Associate
Echo Lake Country Club
05.2021 - 08.2022
degree - Business
Union County College
09.2020 - 05.2022
Sales Associate
Island Gypsy
07.2019 - 08.2019
High School diploma - undefined
Cranford high school
09.2016 - 06.2020