Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Olivia Triano

Business Administration Major
Cranford,NJ

Summary

Dedicated college student looking for a business administration internship opportunity for the summer. With a 3.5 GPA, a driven, upbeat attitude, and a range of practical talents, I would be a valuable asset to any firm that would give me the chance. Dedicated to using my abilities to support a company's objectives. a talented multitasker with a strong work ethic, strong teamwork abilities, and excellent organizational abilities. Take up the role of team leader and manager.


Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Beauty Advisor/Cashier

Ulta Beauty
Clark, NJ
01.2023 - Current
  • Computer skills
  • Processed payments, entering sales in register for prompt customer service.
  • Sales
  • Assisting customers
  • Organized in-store product placement
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Maintained counter and display areas for cleanliness and organization.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Front Desk Receptionist/Sales Associate

Echo Lake Country Club
Westfield, NJ
05.2021 - 08.2022
  • Assisted country club members
  • Sales
  • Computer skills
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Resolved customer problems and complaints.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Sales Associate

Island Gypsy
Lavallette, NJ
07.2019 - 08.2019
  • Assisted customers on the sales floor
  • In charge of fitting rooms
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Bachelor of Science - Business Administration

Montclair State University, Feliciano School of Business
Montclair, NJ
05.2022 - Current

degree - Business

Union County College
Cranford, NJ
09.2020 - 05.2022

High School diploma - undefined

Cranford high school
09.2016 - 06.2020

Skills

Great customer service skills

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Volunteer Work

St. Joseph's Food Pantry, Elizabeth New Jersey

- Prepare sandwiches for the less fortunate once a month.

Timeline

Beauty Advisor/Cashier

Ulta Beauty
01.2023 - Current

Bachelor of Science - Business Administration

Montclair State University, Feliciano School of Business
05.2022 - Current

Front Desk Receptionist/Sales Associate

Echo Lake Country Club
05.2021 - 08.2022

degree - Business

Union County College
09.2020 - 05.2022

Sales Associate

Island Gypsy
07.2019 - 08.2019

High School diploma - undefined

Cranford high school
09.2016 - 06.2020

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Olivia TrianoBusiness Administration Major