Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Kayleigh Kang

Atlanta,GA

Summary

Well-qualified Sales Rep familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Skilled Graphic Artist specializing in creative media. Highly artistic, always on-task and fluent in Apple. Consistently creates skilled, creative and brand-specific designs.


Overview

3
3
years of professional experience

Work History

Beauty Advisor/Cashier

Sephora
Buckhead, GA
10.2021 - 01.2022
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Hostess/busser/foodrunner

TexasRoadhouse
Buford , GA
09.2020 - 04.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Server and Cashier

Panda Express
Suwannee, Georgia , GA
03.2019 - 06.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.

Hostess and Busser

Arena Tavern
Suwannee, Georgia , GA
08.2018 - 02.2019
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Education

GED -

Peachtree Ridge High School
Suwanee, GA

Skills

  • Building Customer Relationships and Loyalty
  • Exceeding Customer Expectations
  • Merchandise Receiving and Handling
  • Brand Promotion
  • Ability to Lift 40 pounds
  • Attention to Detail
  • Inventory Management
  • Product Demonstrations
  • POS Software
  • Payment Processing
  • Energy and Physical Stamina
  • Sales and Promotions
  • Product Knowledge
  • Available Nights, Weekends and Holidays

Additional Information

My work ethic revolves around a healthy grattitude and progressive outspokeness. I spend time crotcheting clothing pieces for women, men, infants, and pets. I also cook homemade dishes and at times sell to neighbors and associates. I enjoy time spent in nature, drawing, DIY based projects, learning new languages and cultures. I am a creator and am heavily inspired by the beauty of the arts. Best way to get in contact with me is through via email: afranticsl0th134@gmail.com!

Languages

English
Korean

Timeline

Beauty Advisor/Cashier

Sephora
10.2021 - 01.2022

Hostess/busser/foodrunner

TexasRoadhouse
09.2020 - 04.2021

Server and Cashier

Panda Express
03.2019 - 06.2019

Hostess and Busser

Arena Tavern
08.2018 - 02.2019

GED -

Peachtree Ridge High School

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Kayleigh Kang