Olivia Tuioti-Mariner
Provo
Summary
Dynamic and self-motivated professional with extensive experience in customer service. Proven ability to excel in high-pressure environments, showcasing strong multitasking and decision-making skills. Recognized for maintaining exceptional service standards and fostering team collaboration, ensuring a positive dining experience for all guests.
Overview
2
2
years of professional experience
Work History
Waitress
Los Hermanos Restaurant
05.2025 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Recreation Front Desk
City Of Alamosa
10.2023 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Answered numerous phone calls and front desk questions.
- Skilled in software management and sports tech
- Managed building cleanliness and overall function.
Student Cafeteria Worker
Brigham Young University
08.2024 - 04.2025
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Implemented cost-saving measures by reducing ingredient waste without compromising quality.
- Provided dietary accommodations for students with specific needs or restrictions.
- Handled high-volume orders efficiently, minimizing wait times for customers.
Waitress
Knee Knockers
05.2024 - 07.2024
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Processed orders and sent to kitchen employees for preparation.
Education
Bachelor of Science - Political Science
Brigham Young University
Provo, UT05-2027
Associate of Arts - Political Science
Adams State University
Alamosa, CO05-2024
High School Diploma -
Alamosa High School
Alamosa, CO05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Decision-making
- Hospitality service expertise
- Payment processing
Timeline
Waitress
Los Hermanos Restaurant
05.2025 - Current
Student Cafeteria Worker
Brigham Young University
08.2024 - 04.2025
Waitress
Knee Knockers
05.2024 - 07.2024
Recreation Front Desk
City Of Alamosa
10.2023 - 07.2025
Bachelor of Science - Political Science
Brigham Young University
Associate of Arts - Political Science
Adams State University
High School Diploma -
Alamosa High School
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