Olivia Van Dreason
Fort Mill,SC
Summary
Proven to excel in high-pressure environments, such as my adaptability and customer service skills at Aquatech Pool Management and Rita’s Italian Ice, to enhance safety and boost sales. My expertise in lifeguard operations and knack for problem-solving significantly contributed to a positive and secure customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Aquatech Pool Management
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Scooper/cashier
Rita's Italian Ice
07.2021 - 09.2021
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
Education
Some College (No Degree) -
University of South Carolina
Columbia, South Carolina, SCSkills
- Customer Service
- Team Building
- Adaptability
- Time Management
Certification
- Lifeguard certification
- CPR certified
- AED certification
Timeline
Lifeguard
Aquatech Pool Management
06.2022 - Current
Scooper/cashier
Rita's Italian Ice
07.2021 - 09.2021
Some College (No Degree) -
University of South Carolina
ADDITIONAL INFORMATION
- Greenway Volunteer in Fort Mill SC
- Volunteer at Wellmore Tega Cay nursing home
- Job Shadowing experience in Orthopedics with Atrium Rock Hill
Clubs/Sorority:
Chi Omega Member
- 12 hours of service every 4 months
Letters of Love Club Member
- 2 hours of service every month
Pre- health Society Member
- 2 hours of service every month