Overview

Work History

Education

Skills

Timeline

OLIVIA "VIA" REYNOLDS

Geneva,OH

Overview

5

5

years of professional experience

Work History

Brewista

Brewista at 7 Brew

11.2024 - Current

Stays productive on every shift, even when business is slow
Welcomes and gets to know customers; determining their beverage interests and needs
When necessary, educate customers by presenting and explaining the menu; and answering questions
Can prepare all of our drinks by following necessary recipes and preparation techniques
Exemplifies the full spectrum of the culture, work ethic, customer service, and drink proficiency 7 Brew expects

Server

Portage Country Club

05.2024 - Current

Focus on details to provide the highest quality of service to all members and guests of members
Strive for continuous improvement in knowledge, quality, consistency, and service
Accommodate any special requests that the kitchen can deliver to the guest
Knowledge of menu items, accompaniments for them, and daily specials
Ensure guests are satisfied with the food and service

Housekeeper

The Lodge at Geneva-on-the-Lake

07.2020 - 05.2024

Thoroughly cleans public areas, rooms, and restrooms according to department procedures
Empties wastebaskets and transports trash and waste to the disposal area
Replenishes supplies per housekeeping procedures
Reports maintenance repair problems to Supervisor
Ensures all lost and found items are turned in and logged daily
Ensures sanitation guidelines are maintained
Ensures all linen rooms and work areas are neat, clean, and organized

Education

Bachelor of Science -

Kent State University

Kent, Ohio

03.2025

Skills

Time Management
Customer service
Multitasking

Attention to detail
Teamwork and collaboration
Problem-solving

Timeline

Brewista

Brewista at 7 Brew

11.2024 - Current

Server

Portage Country Club

05.2024 - Current

Housekeeper

The Lodge at Geneva-on-the-Lake

07.2020 - 05.2024

Bachelor of Science -

Kent State University