OLIVIA VRCHOTICKY
Fort Myers,United States
Summary
Motivated and detail-oriented forensic studies student with hands-on experience in customer service and an internship in a law enforcement environment. Strong communications, time management, and multitasking skills developed through high volume service work. Proven ability to maintain professionalism, handle sensitive information, and adapt quickly in fast-paced settings while delivering excellent customer experiences and supporting team operations.
Overview
7
7
years of professional experience
Work History
Server
California Pizza Kitchen
Fort Myers, FL
04.2025 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained knowledge of menu items and daily specials for effective recommendations.
- Trained new servers on restaurant protocols and service standards.
Intern
Lee County Sheriff’s Office MCU
Fort Myers, FL
01.2026 - 04.2026
- Assisted with daily administrative and operational tasks within a law enforcement setting
- Observed and supported procedures related to criminal investigations and case documentation
- Maintained confidentiality while handling sensitive information
- Gained exposure to law enforcement protocols, evidence handling, and report organization
- Developed professional communication skills in a criminal justice environment
Associate
Jeremiah’s Italian Ice
Tampa, FL
04.2021 - 11.2022
- Was able to provide services quickly and with a high level of accuracy.
- Keep track of inventory and keep the workplace tidy.
- Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
Caregiver Assistant
The Angelus
Tampa, FL
05.2020 - 08.2020
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
- Helped residents prepare for activities and social events.
- Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
- Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines.
- Identified specific needs and provided the highest level of care for the patient’s well-being.
Cashier
Panera Bread
Tampa, FL
11.2018 - 04.2019
- Am in charge of taking orders from customers.
- Counted the cash in the register drawer at the start and end of each shift.
- Greeted customers with a smile and offered prompt and dedicated assistance.
- Provide information about products and business logistics through phone calls and customer interactions.
Education
Some college (No degree) - Forensic Studies
Florida Gulf Coast University
Fort Myers, FLHigh School - undefined
Tampa Catholic High School
Tampa, FL01.2022
Skills
Computer literate
Time management
Multitasking
Heavy lifting
Excellent verbal communication
Customer service
Cleaning and sanitizing
Confidentiality & data privacy
Observation and attention to detail
Critical thinking
Timeline
Intern
Lee County Sheriff’s Office MCU
01.2026 - 04.2026
Server
California Pizza Kitchen
04.2025 - Current
Associate
Jeremiah’s Italian Ice
04.2021 - 11.2022
Caregiver Assistant
The Angelus
05.2020 - 08.2020
Cashier
Panera Bread
11.2018 - 04.2019
Some college (No degree) - Forensic Studies
Florida Gulf Coast University
High School - undefined
Tampa Catholic High School