Olivia Wagoner
Corona,CA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Police Dispatcher
City Of Riverside Police Department
Riverside, CA
07.2018 - 07.2024
- Receive incoming emergency and non-emergency calls. Dispatch appropriate units. Monitor security cameras and teletype communications. Assist the public and police personnel by providing accurate and factual information. Trained entry level dispatchers.
Police Dispatcher
City of Placentia
Placentia, CA
01.2016 - 07.2018
- Receive incoming calls for police assistance and dispatch necessary units; Perform general support/administrative duties such as record keeping, filing and data entry to process and maintain police dept. records; Monitor security cameras and teletype communications; Assist the public and police personnel by providing accurate & factual information; Handle public counter work including vehicle and records releases and completion of some police reports; Perform matronly duties on incoming women arrestees.
Police Service Officer
City of Fountain Valley
Fountain Valley, CA
03.2015 - 12.2015
- Respond to non-emergency calls and traffic collisions. Take non-emergency reports or traffic collision reports. Cite vehicles to those violating the vehicle code. Assist on traffic control when necessary. Radio communication using nine and ten codes
Police Cadet
City of Fountain Valley
Fountain Valley, CA
04.2013 - 03.2015
- Responsible for answering non-emergency calls from the general public and reporting incidents or other general matters. Route non-emergency calls using Computer Aided Dispatch (CAD) system. Responsible for data entry of various violations into department records information system. Perform variety of clerical tasks such as filing and record keeping. Trained with dispatch during city DUI checkpoint stops, and weekends.
Recreation Leader
City Of Orange
Orange, CA
10.2010 - 09.2013
- Supervise children after school and assist children on home work if needed. Coordinate arts and crafts and outdoor activities. Participated in city events. Responsible for the care of small groups during summer day camp outings.
Education
Associate of Arts - Criminal Justice
Fullerton College
Fullerton, CA05-2014
Skills
- Rapid decision making
- Data entry
- Conflict resolution
- Team collaboration
- Effective communication
- Stress management
- Problem solving
- Customer service
- Multi-line phone system
- Typing speed
- Reliability
- Task prioritization
Affiliations
- Manager of a women's fast pitch travel softball team based out of Anaheim.
Accomplishments
- Received a life saving award 2020
- Voted for Dispatch Comedian in 2024
Certification
- EMD certification
- CPR certified
- POST certifications
References
References available upon request.
Timeline
Police Dispatcher
City Of Riverside Police Department
07.2018 - 07.2024
Police Dispatcher
City of Placentia
01.2016 - 07.2018
Police Service Officer
City of Fountain Valley
03.2015 - 12.2015
Police Cadet
City of Fountain Valley
04.2013 - 03.2015
Recreation Leader
City Of Orange
10.2010 - 09.2013
Associate of Arts - Criminal Justice
Fullerton College