Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Olivia Webber

Olivia Webber

Brick,NJ

Summary

Accomplished and dependable Flight Attendant offering over 1 year in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service and timeliness. 5 years experience total, in the customer service industry.

Overview

5
5
years of professional experience
3
3

Certifications

Work History

Flight Attendant

Frontier Airlines
08.2022 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.

Server

Half Moon Point Restaurant
10.2019 - 07.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Daycare Teacher

Montessori Academy
05.2019 - 10.2019
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Education

No Degree - Medical Imaging

Misericordia University
Dallas, PA

No Degree - Health Sciences

Ocean County College
Toms River, NJ

High School Diploma -

Point Pleasant Beach High School
Point Pleasant Beach, NJ
06.2018

Skills

  • Flight Safety
  • Regulatory Compliance
  • FAA Regulations
  • First Aid
  • Passenger Safety Management
  • Adult and Infant AED and CPR
  • Schedule Management
  • Great Communication Skills
  • Conflict resolution
  • Customer Service

Certification

  • SMS Familiarization and Reporting (Safety Department), Frontier Airlines
  • Inflight - Enhanced Customer Service & Customer Loyalty Programs, Frontier Airlines
  • Inflight - Recurrent Training 2023 Computer Based Training & Exam

Timeline

Flight Attendant

Frontier Airlines
08.2022 - Current

Server

Half Moon Point Restaurant
10.2019 - 07.2022

Daycare Teacher

Montessori Academy
05.2019 - 10.2019

No Degree - Medical Imaging

Misericordia University

No Degree - Health Sciences

Ocean County College

High School Diploma -

Point Pleasant Beach High School

Similar Profiles

CREATE PROFILE
Olivia Webber