
Dedicated professional with a strong background in healthcare customer service for all age groups. Known for excellent empathy and patience, effectively managing patient inquiries and scheduling while ensuring accurate data entry and adherence to insurance verification protocols. Proven ability to be flexible and support patients in difficult situations.
The CSR facilitates the patient registration flow, including such activities as patient identification; gathering demographic information; securing accurate financial information; obtaining required signatures and documents; and entering registration data into hospital information computer system. CSR also manage internal and external referrals, reminder text system and are responsible for managing phone calls. Schedules patient appointments and directs patients appropriately to the correct departments.
Led scouts, group size ranging from 5-30 campers, in daily camp activities including crafts, swim time, archery, and stem activities. Supported and led training sessions for upcoming leaders within the program. Assisted with paperwork and parent concerns to ensure smooth operation. Overall, led and worked aside people from the age of 4 years old to elderly adults.
CPR