Olivia Williams
Atlanta,USA
Overview
6
6
years of professional experience
Work History
Server
Porchetta Group
Atlanta , GA
08.2024 - Current
- Assisted with training new wait staff members to ensure proper procedures were followed at all times.
- Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Effectively managed private events by providing efficient, attentive service while ensuring accuracy with orders.
- Attended company and restaurant required trainings and meetings, improving skills.
- Performed opening and closing duties such as setting up necessary supplies and cleaning all equipment.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Server
J. Alexander's Restaurant
Atlanta
12.2022 - 12.2023
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- Processed payments and completed register transactions accurately
Server
Twin Peaks Restaurants
Atlanta
02.2019 - 05.2020
- Recorded food and drink orders and served customer requests
- Established menu knowledge and provided suggestions based on customer preference
- Helped management and kitchen staff during slow and busy times with running food, packaging to go orders, and rolling silverware
- POS knowledge, handled money in form of cash and cards to process payments
Skills
- Excellent Written and Verbal Communication Skills
- Management Experience
- Detail Oriented Organizational Skills
- Sales Techniques
- Tableside Etiquette
- High-volume dining
Timeline
Server
Porchetta Group
08.2024 - Current
Server
J. Alexander's Restaurant
12.2022 - 12.2023
Server
Twin Peaks Restaurants
02.2019 - 05.2020
Similar Profiles
Niki Ioannou-LeoneNiki Ioannou-Leone
Chef Manager at La Porchetta BallaratChef Manager at La Porchetta Ballarat
Carmela RussomandoCarmela Russomando
Waitress Supervisor at La Porchetta Pollo BarWaitress Supervisor at La Porchetta Pollo Bar
Patrizia GiangravePatrizia Giangrave
Restaurant Manager at La Porchetta WatergardensRestaurant Manager at La Porchetta Watergardens
Lule TekilemariamLule Tekilemariam
Assistant Manager at Laz ParkingAssistant Manager at Laz Parking
Koby HowardKoby Howard
Fleet Operations specialist at BuggyFleet Operations specialist at Buggy