Accomplished Data Manager with over 18 years experience at New Hanover County Schools, enhancing student data security and ensuring impeccable data quality. Skilled in data processing and managing sensitive information.
Overview
27
27
years of professional experience
Work History
Data Manager
New Hanover County Schools
09.2006 - Current
Manage student data for state and county reports
Run specific specific reports as needed
Notarize legal documents for student records
Manage student enrollments and withdrawals
Ensure student records are in compliance with the State's Student Records Accounting Manual
Receptionist
Dr. Botros and Pollock PA
01.2003 - 09.2006
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Confirmed appointments, communicated with patients and updated patient records
Resolved customer problems and complaints
Handled cash transactions and maintained sales and payments records accurately
Account Administrator
Wells Fargo Securities
03.2001 - 12.2002
Received and distributed funds and securities for clients
Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
Managed high call volume, ensuring timely response and effective resolution to all customer concerns
Clerical Support Associate
U.S. Army Corps of Engineers, USACE
04.1998 - 11.2000
Distributed workers compensation claims to the correct agencies
Worked with health benefits programs for employees;
Entered timekeeping for employees
Set up travel orders and purchase requests
Prepared training and vehicle requests
Education
BBA - Business Administration
Mount Olive College
Wilmington, NC
05.2000
Associate of Applied Science - Accounting And Business Administration
Cape Fear Community College
Wilmington, NC
05.1998
Skills
Critical Thinking Skills
Excellent attention to Detail
Organizational Skills
Problem Solving Abilities
Notary Public
Notary Public Certified
Timeline
Data Manager
New Hanover County Schools
09.2006 - Current
Receptionist
Dr. Botros and Pollock PA
01.2003 - 09.2006
Account Administrator
Wells Fargo Securities
03.2001 - 12.2002
Clerical Support Associate
U.S. Army Corps of Engineers, USACE
04.1998 - 11.2000
BBA - Business Administration
Mount Olive College
Associate of Applied Science - Accounting And Business Administration
AIG Mentor - Edwin A. Alderman Elementary School at New Hanover County SchoolsAIG Mentor - Edwin A. Alderman Elementary School at New Hanover County Schools