Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Olivia Wolf

West Monroe,LA

Summary

Professional and creative Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

6
6
years of professional experience

Work History

Visual Merchandiser

Target
Monroe, LA
02.2024 - Current
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Provided training sessions for staff members on proper display techniques for different types of merchandise.
  • Organized store layout, fixtures and visual merchandising standards.

Service and Engagement Team Lead

Target
Monroe, LA
12.2022 - 02.2024
  • Monitored customer service metrics to ensure high levels of satisfaction across all channels.
  • Analyzed data collected from customer surveys to identify areas of improvement within our engagement strategies.
  • Provided guidance to team members on performance issues, providing feedback when necessary.

Assistant Store Manager

Circle K
Baton Rouge, LA
03.2020 - 11.2022
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Team Leader Manager

TopGolf
Baton Rouge, LA
11.2018 - 05.2021
  • Provided guidance, coaching, and feedback to team members.
  • Ensured compliance with company policies and regulations.
  • Promoted a culture of collaboration within the team.
  • Assigned and monitored daily tasks for team members.

Education

Cosmetology - Cosmetology

Avenue Five Institute
Austin, TX
02-2015

Skills

  • Interior retail displays
  • Display building
  • Marketing knowledge
  • Employee Coaching
  • Customer Service
  • Visual Merchandising
  • Guest Engagement
  • Standards Development

Affiliations

  • Accomplished Make-up Artist
  • Professional Make-up Instructor

Timeline

Visual Merchandiser

Target
02.2024 - Current

Service and Engagement Team Lead

Target
12.2022 - 02.2024

Assistant Store Manager

Circle K
03.2020 - 11.2022

Team Leader Manager

TopGolf
11.2018 - 05.2021

Cosmetology - Cosmetology

Avenue Five Institute

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Olivia Wolf