Olivia Zysk
West Babylon,NY
Summary
Proven track record of efficiency, dependability, and customer service. Background in volunteer work as well as child care. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Waitress
Terrace Diner
12.2021 - 06.2023
- Learned how to improve customer service, experience and time management
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Inspected dishes and utensils for cleanliness.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborated with team members to consistently provide efficient service during peak hours.
Cashier/Barista/Customer Service
waffle magic
09.2019 - 10.2021
- Prevent loss by vigilantly monitoring potential theft or fraud situations in-store.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering the store and responded promptly to customer needs.
Cashier and Customer Service
Taco Joes Mexican Restaurant
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Biology
SUNY Old Westbury
Westbury, NYHigh School Diploma -
West Babylon Senior High School
West Babylon, NY06.2023
Skills
- Customer service
- Communication skills
- Restaurant experience
- Time management
- Bilingual
- Adaptable and Flexible
- Complex Problem-Solving
- Cash register systems
- POS Systems
- Cash Handling
- Written and verbal communication
- Employee Training
Volunteering, BLS certification, Drivers License
Volunteered in an SA help center, Clothing donation, and Food bank
Additional Information
reliable, skilled, and have good communication and teamwork abilities .
Timeline
Waitress
Terrace Diner
12.2021 - 06.2023
Cashier/Barista/Customer Service
waffle magic
09.2019 - 10.2021
Cashier and Customer Service
Taco Joes Mexican Restaurant
No Degree - Biology
SUNY Old Westbury
High School Diploma -
West Babylon Senior High School
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