Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Driggers

Seattle,WA

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems, and serving alcohol in a responsible way. Eager to further knowledge in wine, liquor and mixed drinks as a bartender.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barback

Topgolf
08.2023 - Current
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted bartender with drink tickets and pouring beers
  • Assisted in setting up and breaking down bar area for special events.
  • Checked ID cards and verified bar guests were of legal age.
  • Restocked glassware, cleaned tables and organized supplies
  • Assisted in setting up and breaking down bar area for special events.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Learned how to make wide variety of mixed drinks

Front Desk Associate

LA Fitness
04.2023 - Current
  • Greeted members and guests upon check-in and arrival
  • Maintained cleanliness and organization of front desk area.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Updated payments for customers when past due
  • Oversaw fast-paced front desk operations and guests needs at busy facility.

Front Desk and Smoothie/Drink Bar Attendant

Henry's Gymnasium
01.2023 - 05.2023
  • Greeted visitors and customers upon arrival, offered assistance and answered questions.
  • Maintained cleanliness and organization of front desk area.
  • Served smoothies and alcohol to customers at the bar
  • Cleaned gym equipment, folded towels, ran errands when needed (food for smoothie. bar, making copies of membership pricing, ect)
  • Offered advice and assistance to members on equipment and exercises when needed.

Sales Associate

Nordstrom
03.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Retail Key Holder

Salon Centric
06.2021 - 12.2021
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.


Receptionist and Aircraft Mechanic Assistant

Port Townsend Aero Museum
02.2017 - 01.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance on the museum.
  • Responded to inquiries from callers seeking information.
  • Assisted in aircraft maintenance for scheduled preventive actions and unscheduled requirements.
  • Assisted with aircraft and equipment transport and movement.
  • Took over minor repair work such as painting or cleaning aircraft
  • Recorded maintenance actions in aircraft logbooks.

Education

Psychology

Central Washington University
Ellensburg, WA

Psychology And Business

Western Washington University
Bellingham, WA

Skills

  • Experience and knowledge in food handling
  • Experience with serving alcohol/drinks
  • Food Preparation and Safety
  • Liquor, Beer and Wine Knowledge
  • Aloha POS
  • Safe Serving Knowledge
  • Responsible Alcohol Service
  • Alcohol Ordering
  • Cash Register Operation
  • Suggestive Selling

Certification

  • ABC Bartending School Certification
  • MAST permit class 12 and 13
  • Washington Food Handlers card
  • CPR Certified


Timeline

Barback

Topgolf
08.2023 - Current

Front Desk Associate

LA Fitness
04.2023 - Current

Front Desk and Smoothie/Drink Bar Attendant

Henry's Gymnasium
01.2023 - 05.2023

Sales Associate

Nordstrom
03.2022 - 03.2023

Retail Key Holder

Salon Centric
06.2021 - 12.2021

Receptionist and Aircraft Mechanic Assistant

Port Townsend Aero Museum
02.2017 - 01.2018

Psychology

Central Washington University

Psychology And Business

Western Washington University

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Olivia Driggers