Olivia M. Hoovler
Bangor,Maine
Summary
Dedicated healthcare professional with five years of experience in the childcare field. Handles tasks effectively and communicates with tact and discretion. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Acadia Hospital
02.2023 - Current
- Charted on each patient daily.
- Organized recreational activities to assist in patient recovery.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Provided therapeutic activities to assist with patient development.
Patient Service Representative
Northern Light Eastern Maine Medical Center
06.2022 - 02.2023
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Childcare Professional
Boys And Girls Club
06.2019 - 09.2022
- Developed age-appropriate activities and crafts to engage children.
- Encouraged children to develop healthy social and emotional skills.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Childcare Assistant
Imago Dei Anglican Church
06.2017 - 08.2022
- Supervised free play and other activities to keep children safe.
- Monitored children's activities to verify safety and wellbeing.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
Education
Associate of Science - Nursing
Eastern Maine Community College
Bangor, ME05.2024
Bachelor of Arts - Childhood Development And Family Relations
University of Maine
Orono, ME12.2023
High School Diploma -
Bangor High School
Bangor, ME06.2019
Skills
- Mental Health Support
- Initiative, leadership, willingness to learn, flexibility
- Patient Rapport
- Encouragement and Motivation
- Support Patients
- Excellent written, oral, and interpersonal communication skills
- Excellent customer service skills
Certification
- BLS
Timeline
Psychiatric Technician
Acadia Hospital
02.2023 - Current
Patient Service Representative
Northern Light Eastern Maine Medical Center
06.2022 - 02.2023
Childcare Professional
Boys And Girls Club
06.2019 - 09.2022
Childcare Assistant
Imago Dei Anglican Church
06.2017 - 08.2022
Associate of Science - Nursing
Eastern Maine Community College
Bachelor of Arts - Childhood Development And Family Relations
University of Maine
High School Diploma -
Bangor High School
- BLS
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