Oliviana Ostos

• Acted as primary point of contact, welcoming guests with warmth and providing prompt assistance.
• Knowledgable on Wine Club Membership structure and assisted with sales of memberships
• Prepared food boards for wine pairing and organized setup and breakdown of room for winery tour.
• Sales of merchandise, food, bottles of wine, event tickets

Contact: Matt Rice, (951) 414-3802 ext. 109

• Coordinated seating arrangements to accommodate guest preferences while ensuring efficient service flow for staff.
• Utilized OpenTable to manage reservations and maintain knowledge of special requests, allergies, VIPs and seating times.
• Oversaw the presentation of restaurant ensuring cleanliness and welcoming ambiance.
• Encouraged teamwork through open communication and actively sought feedback from colleagues.

Contact: Haley Brach, (310) 974-8020.

• Created and presented a variety of beverages, ensuring high-quality taste and aesthetic appeal.
• Coordinated service for multiple tables at bar alongside managing beach orders simultaneously .
• Set up and break down of bar and dining areas and ensured clean and organized environment during service hours.
• Trained new employees on company procedures.