Olivia Sabina

• Delivered educational programs that taught children key life skills and supported their personal care, while coordinating interventions to enhance their physical health, emotional well-being, and social development.
• Led developmentally appropriate activities for children and fostered values like empathy and perseverance during peer interactions.
• Transported children to appointments and social events using a personal vehicle, while applying strong analytical and problem-solving skills to develop effective solutions in challenging situations.
• Planned and prepared family meals that accommodated dietary needs, while handling household cleaning and organization tasks.
• Utilized strong time-management to meet strict deadlines and strengthened leadership abilities by overseeing projects from start to finish.

• Managed financial transactions and record-keeping by processing payments, reconciling accounts, tracking expenses, resolving discrepancies, and maintaining audit-ready documentation.
• Assisted with accounts payable, receivable, and payroll, while preparing detailed expense reports to ensure accurate business reimbursements.
• Managed office supply inventory, placed orders, and ensured accurate record-keeping by matching purchase orders with invoices.
• Proactively improved daily operations, client communications, recordkeeping, and data entry to enhance overall efficiency.
• Handled front-desk communications by managing a multi-line phone system, greeting visitors, and coordinating phone, email, mail, and fax correspondence.

• Assisted in eye examinations by identifying preliminary issues, communicating with physicians, measuring visual acuity and color vision, administering eye medications, and operating ophthalmic equipment.
• Performed tonometry and visual field tests to assess intraocular pressure and detect peripheral vision loss, aiding in glaucoma evaluations and other diagnoses.
• Sterilized ophthalmic instruments and educated patients on eye health and safety to promote proper ocular care.
• Measured and recorded the lens power of patients' spectacles using a lensometer.
• Triaged phone calls from patients and outside contacts in order of importance.

• Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
• Collected patient information for billing and insurance by gathering forms and copying insurance cards.
• Conducted insurance verification, completed prior authorizations for tests, as well as medication and managed patient charts.
• Managed medical payments by recording, filing, reconciling daily transactions, and preparing deposits to maintain accurate office finances.
• Supported office staff and operational requirements with administrative tasks.

• Prepared patients for physician exams by directing them to exam rooms and collecting vital signs, medical history, medications, symptoms, and allergies.
• Supported physicians by assisting with diagnostic tests and procedures to ensure accurate patient treatment.
• Managed insurance processes by obtaining prior authorizations, entering patient and claim data, and resolving denied claims through research and communication.
• Managed medical records by filing, organizing, and scanning documents.
• Handled telephone calls by providing office information, answering inquiries, and directing calls to appropriate staff.

Maintained a 4.0 GPA and consistently achieved dean's list honors throughout the program.