Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Olivier Guervil

Kissimmee,FL

Summary

Results-driven Amazon Process Guide (PG) and Associate Safety Committee (ASC) member with more than two years of Fulfillment Center experience. Cross-trained in Stow, Pick, Ship Dock, and ICQA, with proven ability to support daily operations, coach associates, maintain safety standards, and drive productivity and quality goals.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Process Guide (PG)

Amazon Fulfillment Center
Orlando, FL
05.2026 - Current
  • Served as floor-level point of contact, triaging associate questions and escalating operational issues to PA/AM
  • Monitored real-time stow quality and rate metrics, coaching associates to meet UPH and DPMO targets
  • Reinforced standard work compliance including bin etiquette, scan accuracy, and safety protocols
  • Assisted with labor rebalancing and station assignments to optimize workflow during peak volume
  • Communicated shift priorities and operational updates between leadership and frontline associates
  • Demonstrated leadership readiness, contributing to development pipeline for PA promotion

MCO1 Fulfillment Center

Amazon
Orlando, FL
11.2023 - Current
  • Maintained stow rate above site targets while sustaining quality metrics below DPMO thresholds
  • Followed bin etiquette and FIFO principles to maximize bin utilization and reduce bin collisions
  • Supported continuous improvement initiatives by providing feedback on process bottlenecks
  • Participate in safety audits and hazard identification.
  • Promote safe work practices and engage associates in safety initiatives as a member of Associate Safety Committee.

Education

Ph.D. - Medicine Studies

UNIVERSIDAD TECNOLOGICA DE SANTIAGO (UTESA)
Dominican Republic
11-2022

Skills

  • Leadership & Team Support
  • Process Improvement
  • Safety Compliance
  • Associate Coaching
  • Problem Solving
  • Quality & Productivity
  • Stow
  • Pick
  • Ship Dock
  • ICQA
  • Communication & Collaboration

Certification

  • Florida Certified Nursing Assistant (CNA)
  • Basic Life Support (BLS)
  • Medication Technician

LANGUAGES

English
Haitian Creole
French
Spanish

Timeline

Process Guide (PG)

Amazon Fulfillment Center
05.2026 - Current

MCO1 Fulfillment Center

Amazon
11.2023 - Current

Ph.D. - Medicine Studies

UNIVERSIDAD TECNOLOGICA DE SANTIAGO (UTESA)