Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olu Adegunwa

Hammond,IN

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hairstylist

OLUDAMI
HAMMOND, IN
09.2017 - Current
  • Communicated with clients to book appointments or worked with salon receptionist to coordinate scheduling
  • Elevated overall client experience while driving up profitability by incorporating value-added treatments and services
  • Lectured clients and staff through stringent adherence to cleaning and sanitizing requirements
  • Increased referrals, engagement and brand awareness through effective social media promotion

Transportation Associate

AMAZON FULFILLMENT
INDIANAPOLIS, INDIANA
06.2021 - 05.2024
  • Oversaw the efficiency of loading/unloading tasks, ensuring safe trailer coupling through careful monitoring.
  • Sustained high-performance levels of vehicle by conducting routine maintenance and necessary repairs
  • Compliance with license and transport requirements ensured by consistently maintaining accurate weights and displaying appropriate markings
  • Prevented delays by consistently monitoring weather and road conditions to identify potential hazards
  • Met daily customer needs, handled special rush deliveries and managed oversize loads.
  • Conducted thorough inspections on vehicles to confirm optimal operation of mechanical, safety, and emergency systems.

Driver Trainer

AMAZON LOGISTICS
GARY, INDIANA
09.2020 - 06.2021
  • Administered oral, written, or performance tests to measure progress and to evaluate training effectiveness
  • Created new classes for specific subject areas and changing career requirements
  • Helped students make optimal selections on courses and career planning to meet vocational goals
  • Taught students how to safely operate and maintain equipment such as Van and Carts

Learning Ambassador

AMAZON LOGISTICS
GARY, IN
11.2018 - 09.2020
  • Customized training strategies and controlled costs with help of focus groups and surveys
  • Developed leadership potential at all ranks with targeted programs
  • Achieved target results by enhancing and changing teaching strategies to maximize progress
  • Co-ordinated with team members to meet daily demands and handle challenging projects

Quality Control Technologist

MULTIPRO ENTERPISE LIMITED (HYPO DIVISION)
IKORODU, NIGERIA
11.2015 - 02.2016
  • Complied with ISO standards with quality control procedures and inspection documentation
  • Verified quality and graded finished products with visual inspections
  • Audited contract laboratory data for accuracy and regulatory compliance
  • Verified quality control results with routine data and process audits

Customer Service

AUNTY B BEAUTY SALON
IKORODU, NIGERIA
01.2011 - 12.2015
  • Monitored industry trends and pursued continuing education to remain competitive in local market
  • Met inbound customer needs while maintaining strict performance targets
  • Resolved customer grievances consistently, collaborating with team members to achieve creative solutions

Education

INFORMATION TECHNOLOGY SUPPORT - Associate Degree

IVY TECH COMMUNITY COLLEGE
GARY, IN
05.2021

CERTIFIED WIRELESS TECHNICIAN -

IVYTECH COMMUNITY COLLEGE
GARY, IN
05.2021

EMERGENCY MEDICAL TECHNOLOGY -

IVY TECH COMMUNITY COLLEGE
GARY, IN
01.2019

PHLEBOTOMY CERTIFICATION -

Excelsior Health Care Academy
CHICAGO HEIGHTS, IL
01.2018

NATIONAL DIPLOMA - Medical Laboratory Technology

LAGOS STATE POLYTECHNIC
IKORODU, LAGOS, NIGERIA
04.2015

Skills

  • Time management
  • Written communication
  • Microsoft Word/Excel
  • Multitasking
  • Critical thinking
  • Relationship Building And Management
  • Document processing
  • Data Entry
  • Paperwork Processing

Certification

. Connect and Protect: Networks and Network Security

Google Issued

Sept 2024

Credential ID IVEXHJQA5GCS

Foundations of Cybersecurity

Google Issued

Sep 2024

Credential ID D89WGIBS37OZ

Timeline

Transportation Associate

AMAZON FULFILLMENT
06.2021 - 05.2024

Driver Trainer

AMAZON LOGISTICS
09.2020 - 06.2021

Learning Ambassador

AMAZON LOGISTICS
11.2018 - 09.2020

Hairstylist

OLUDAMI
09.2017 - Current

Quality Control Technologist

MULTIPRO ENTERPISE LIMITED (HYPO DIVISION)
11.2015 - 02.2016

Customer Service

AUNTY B BEAUTY SALON
01.2011 - 12.2015

INFORMATION TECHNOLOGY SUPPORT - Associate Degree

IVY TECH COMMUNITY COLLEGE

CERTIFIED WIRELESS TECHNICIAN -

IVYTECH COMMUNITY COLLEGE

EMERGENCY MEDICAL TECHNOLOGY -

IVY TECH COMMUNITY COLLEGE

PHLEBOTOMY CERTIFICATION -

Excelsior Health Care Academy

NATIONAL DIPLOMA - Medical Laboratory Technology

LAGOS STATE POLYTECHNIC

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