Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olubukola Ogunturoti

Hyattsville,MD

Summary

Dynamic Case Manager with a proven track record at Psychotherapeutic Services Achieves Inc, skilled in case management and resource management. Adept at empowering clients through effective goal-setting and comprehensive support, while maintaining meticulous documentation. Recognized for fostering a positive environment and enhancing client satisfaction through active listening and critical thinking.

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

10
10
years of professional experience

Work History

Case Manager

Psychotherapeutic Services Achieves Inc
08.2020 - Current
  • Assists clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.

. Maintain accurate documentation of client interactions, assessments, and progress notes for effective case management.

  • Educate clients on available community resources, fostering a sense of empowerment .
  • Contributed to a supportive work environment by sharing knowledge, resources, and current findings within the counseling field.
  • Maintains accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Care Giver

KBC Nursing Agency & Home Health Carenw
10.2018 - Current
  • Assists clients with activities of daily living, promoting independence and quality of life.
  • Assists with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assists clients with daily living needs to maintain self-esteem and general wellness.
  • Engages patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintain a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Build strong relationships with clients to deliver emotional support and companionship.
  • Perform light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Store Manager

Popeyes Chicken
10.2014 - 08.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Education

B.Agric - Animal Production And Health Sciences

University of Ekiti
Ekiti State, Nigeria
01-2013

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Email and telephone etiquette
  • Positive attitude
  • Case planning
  • Critical thinking
  • Case management tracking
  • Resource management
  • Patient support

Timeline

Case Manager

Psychotherapeutic Services Achieves Inc
08.2020 - Current

Care Giver

KBC Nursing Agency & Home Health Carenw
10.2018 - Current

Store Manager

Popeyes Chicken
10.2014 - 08.2017

B.Agric - Animal Production And Health Sciences

University of Ekiti
Olubukola Ogunturoti