Oludolapo Falana
Office Administrator
Hamilton,NJ
Summary
A resolute and focused individual, who excels at prioritizing, completing multiple tasks simultaneously and specializes in administrative support.
Seeking a challenging career opportunity to fully utilize acquired skills, learn new skills, and make significant contributions to the success of the organization..
Overview
15
15
years of professional experience
Work History
Billing & Accounting Officer
Lifegate Healthcare Services
05.2024 - 09.2024
- Communicating with clients to better understand financial needs and report that information to the Accountant
- Managing basic office administrative tasks including filing, printing, and emailing.
- Processed payments and documents such as invoices, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Worked closely with Head of Account to manage client’s records.
- Collecting payments and updating accounts payable and receivable records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Reconciled Representative Payee clients' accounts and updated financial records with remarkable accuracy.
- Responsible for Rep Payee checks and outflow of funds from their accounts.
Direct Support Professional
Amazing Grace Residential Services Inc.
07.2021 - 05.2024
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Transported clients to medical and dental appointments to provide support.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care.
- Completed regular check-ins and progress report for each client.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Assisted with daily living activities, running errands, and household chores.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Personal Assistant/Secretary to the School Head
Bambini School
03.2010 - 07.2018
- Prepared staff salaries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Scheduled meetings, managed calendars, and organized appointments.
- Took notes at meetings.
- Ensuring that Parents’ requests are addressed in a timely manner.
- Helped with daily time management.
- Planned travels, including flights, accommodation.
- Assisted with event coordination.
- Drafting correspondence such as emails and letters.
- Consult with contractors and ensure quality service delivery.
Education
Bachelor of Arts - English
University of Lagos
Akoka, Lagos, Nigeria2006
Skills
- Account Reconciliation
- Excellent written and verbal communication skills
- Highly organized and efficient
- Ability to work independently or as part of a team
- Result-driven
- Time management
- Adaptability
- Great people skills
- Able to work with minimum amount of supervision and own initiative
- Good telephone etiquette
- Discretion
Timeline
Billing & Accounting Officer
Lifegate Healthcare Services
05.2024 - 09.2024
Direct Support Professional
Amazing Grace Residential Services Inc.
07.2021 - 05.2024
Personal Assistant/Secretary to the School Head
Bambini School
03.2010 - 07.2018
Bachelor of Arts - English
University of Lagos
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