Olusegun Babatunde
Avon,IN
Summary
Professional with strong technical acumen and proven track record in managing and optimizing IT systems. Adept at ensuring system stability, security, and performance through effective problem-solving and strategic planning. Emphasizes team collaboration and adapts to evolving needs while maintaining focus on delivering results. Skilled in network administration, server management, and cybersecurity with reliability and flexibility valued by employers.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Systems Administrator
Medical Behavioral Hospital of Indianapolis
12.2023 - Current
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Diagnosed and resolved hardware and software issues.
IT Technician
Amazon
05.2019 - 12.2023
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Horizontal Construction Engineer
961st Engineering Company, Army Reserve
02.2013 - 02.2019
- Monitored construction activities to facilitate design specifications and contracts according to schedule and within budget.
- Mobilized tractor crawler to clear, grub, strip, excavate, backfill and stockpile.
- Collected and managed data to develop engineering estimates.
- Prepared construction reports to document progress and recommend corrective courses of action.
Education
Master of Arts - Homeland Security-Capstone Option (MA), Cyber
American Military University
Charles Town, WV12-2025
Bachelor of Science - Electrical Engineering
Indiana University, Purdue University Indianapolis
Indianapolis, IN12-2020
Skills
- Microsoft Office Suite
- Technical support
- Hardware troubleshooting
- System monitoring
- System upgrades
- Incident management
- Windows & Linux administration
- Network protocols
- End-user training
- Virtualization technologies
- Scripting languages
- Linux certification
- Troubleshooting and maintenance
- Remote Access technologies
Certification
- Security+, Computing Technology Industry Association - Nov. 2023 - Nov. 2026
- Linux+, Computing Technology Industry Association - Oct. 2023 - Oct. 2026
- A+, Computing Technology Industry Association - 2023 - Dec. 2026
Languages
English
Full Professional
Timeline
Systems Administrator
Medical Behavioral Hospital of Indianapolis
12.2023 - Current
IT Technician
Amazon
05.2019 - 12.2023
Horizontal Construction Engineer
961st Engineering Company, Army Reserve
02.2013 - 02.2019
Master of Arts - Homeland Security-Capstone Option (MA), Cyber
American Military University
Bachelor of Science - Electrical Engineering
Indiana University, Purdue University Indianapolis
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