Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
CustomerServiceRepresentative

Oluwademilade Ajayi-Philips

Severn,MD

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused and fast-paced environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any given role.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

High's Kitchen
03.2025 - Current
  • Assisted customers with inquiries and provided accurate information regarding menu items and services.
  • Resolved customer complaints efficiently, ensuring satisfaction and fostering positive relationships.
  • Processed orders accurately using point-of-sale systems, enhancing operational efficiency.
  • Collaborated with team members to maintain cleanliness and organization of dining areas.
  • Prepared and cooked menu items following standardized recipes and safety guidelines.
  • Assisted in maintaining kitchen cleanliness and organization to ensure efficient workflow.
  • Monitored food inventory levels, reporting shortages to management for timely replenishment.
  • Operated kitchen equipment safely, adhering to operational protocols and maintenance schedules.

.

Server

Green Turtle Bar And Grill
09.2024 - 02.2025
  • Provided exceptional customer service to enhance guest satisfaction and retention.
  • Assisted in menu knowledge to effectively communicate specials and recommendations to patrons
  • Collaborated with team members to ensure timely food delivery and optimal dining experience.
  • Engaged with guests proactively to address concerns and foster positive relationships for repeat visits.


Support Staff Member

Coal Fire Pizza
07.2023 - 06.2024
  • Assisted in daily operations, ensuring smooth workflow and efficient task completion.
  • Provided frontline support to team members, enhancing collaboration and communication.
  • Maintained organized workspace, contributing to overall cleanliness and safety standards.
  • Monitored inventory levels, facilitating timely restocking of supplies as needed.

Education

No Degree - Computer Science

Anne Arundel Community College
Arnold, MD

No Degree - Computer Science

Salisbury University
Salisbury, MD

No Degree - Computer Science

Towson University
Baltimore, MD
06-2028

High School Diploma -

Crofton High School
Gambrills, MD
06-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Communication
  • Interpersonal Skills

Languages

English
Native or Bilingual
Yoruba
Native or Bilingual

Interests

  • Gym Workouts
  • Music
  • Clothes
  • Sports


Timeline

Customer Service Representative

High's Kitchen
03.2025 - Current

Server

Green Turtle Bar And Grill
09.2024 - 02.2025

Support Staff Member

Coal Fire Pizza
07.2023 - 06.2024

No Degree - Computer Science

Anne Arundel Community College

No Degree - Computer Science

Salisbury University

No Degree - Computer Science

Towson University

High School Diploma -

Crofton High School