Oluwasegun Chimezie
Carmel,IN
Summary
Dynamic operations leader with extensive experience at Amazon, driving operational efficiency and compliance. Proven track record in strategic planning and team leadership, enhancing logistics processes, and fostering collaboration. Expert in performance analysis and workforce coordination, implementing innovative solutions that enhance customer satisfaction and optimize operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Area Manager of Operations
Amazon Logistic (AMZL)
08.2024 - Current
- Conducted regular audits of facility operations to ensure compliance with industry regulations and policies.
- Monitored daily operations, proactively addressing potential issues before escalation.
- Led a professional team, fostering collaboration to achieve company objectives.
- Facilitated interdepartmental communication, resolving conflicts, and streamlining processes.
- Implemented strategies that enhanced customer satisfaction through prompt concern resolution.
- Increased overall efficiency by identifying improvement areas and applying best practices.
- Established performance expectations, provided feedback, and support for team development.
- Championed innovative solutions to improve operational efficiency and reduce environmental impact.
Logistics Coordinator
Amazon Central Operation, Amazon.Inc
12.2023 - 07.2024
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with the dispatch team and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
Central Operation Lead
Amazon Central Operation, Amazon.Inc
12.2021 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Daily audited labor management for team success.
Outbound Flow Lead
Amazon Central Flow, Amazon.Inc
10.2019 - 12.2021
- Successfully reviewed, planned, and executed shift plan to meet multi-site operation goals and standard work.
- Effectively monitored multi-site workflow virtually and provided communication and guidance accordingly.
- Earned the trust of the onsite point of contacts (POC) and teams to accurately drive sustainable action working remotely as a resource.
- Provided timely communication of workflow status with my team and leaders of multi-sites.
- Pioneered new tools and systems, trialed and delivered operational response on functionality based on FC Operations feedback.
- Efficiently drive risk management strategies for Amazon Fulfilment Centers (FC) that timely meet Service Level Agreements for customers' shipments.
Education
Ph.D. - International Business Management
California Miramar University
San Diego, CA09-2025
MBA - Business Administration And Management
California Miramar University
San Diego, CA05-2019
Bachelor of Science - Animal Science
Federal University of Technology Owerri
Imo State, Nigeria.Associate of Science - Marketing
Nigeria Instute of Marketing
Lagos NigeriaSkills
- Operational efficiency and logistics
- Workforce planning and coordination
- Interpersonal communication
- Fleet management
- Performance analysis
- Report writing
- Compliance management
- Safety protocols
- Relationship building
- Customer relations
- Customer relationship management
- Operations management
Accomplishments
- Supervised team of 30 staff members.
- Achieved timely dispatch through effectively helping with the Delivery Service Partners (DSP) loadout operation.
- Used Microsoft Excel to develop dispatch tracking spreadsheets.
- Documented and resolved safety incidents that led to the improvement of building safety culture.
- Achieved 100% DSP service types compliance by introducing a VIN decoder for delivery van rostering tasks.
- Resolved product issue through consumer testing.
Affiliations
- Black Employee Network
- Safety Ambassador
- Incident Management Team
- HEARTSAVERS
- Nigerian Institute of Marketing
- Marketing Researcher
Certification
- GTDR NA AMZL Manager Training - August 2024 - August 2025.
- Quarterly Legal Training: Mitigating Antitrust Risk in Last Mile Operation - April - June 2025.
- AMZL Safety Operation Annual Refresher (SOAR) L4/L5 - April 2025 - March 2026.
Languages
English
Full Professional
Interests
- Volunteering with youth sports programs as a soccer coach
- Supporting STEM education initiatives and mentorship programs
- Watching Movies and TV Shows
- Regularly practice mindfulness and meditation for overall wellness
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Participating in fundraising events to support local charities, schools, or community projects
- Volunteering for New technology Testing
- Community Cleanup
- Youth Development Programs
- Environmental Stewardship
Timeline
Area Manager of Operations
Amazon Logistic (AMZL)
08.2024 - Current
Logistics Coordinator
Amazon Central Operation, Amazon.Inc
12.2023 - 07.2024
Central Operation Lead
Amazon Central Operation, Amazon.Inc
12.2021 - 11.2023
Outbound Flow Lead
Amazon Central Flow, Amazon.Inc
10.2019 - 12.2021
Ph.D. - International Business Management
California Miramar University
MBA - Business Administration And Management
California Miramar University
Bachelor of Science - Animal Science
Federal University of Technology Owerri
Associate of Science - Marketing
Nigeria Instute of Marketing
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