Oluwaseun Olatunbosun
Far Rockaway,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
St John’s Episcopal Hospital
10.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographics and insurance data into EMR databases to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Delivered top-tier customer service, resolving patient inquiries with professionalism and empathy.
- Answered incoming calls, scheduled appointments while assisting patients with billing inquiries, financial assistance, and payment plans.
Lead Patient Care Specialist
MedRite Urgent Care
03.2022 - 11.2024
- Performing all duties within HIPAA regulations when obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality of all doctors, staff, and patientsh
- Empathetically greeting and attending patients in person and over the phone in a professional and courteous manner
- Professionally assisting doctors, staff, visitors, and patients
- Collecting copayments and verifying insurance eligibility while balancing receipts and currency collected
- Efficiently inputting & charting patient information to prep them for either Urgent Care visits , Covid Testing , Workers Compensation visits or Employer Paid Services
- Communicating medical results to patients under clinical supervision
- Teaching & training all staff on any updates concerning Experity EMR systems, front desk operations, as well as brand expectations
- Managing front desk supplies in the center and keeping close track of inventory levels
- Active member of an experience council where I represent all Patient Care Specialists the district to collaboratively provide solutions that may appear within centers while create ideas to positively enhance patient & employee experiences within the company
Marketing Intern
KPMG
07.2018 - 08.2018
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographics and insurance data into EMR databases to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Delivered top-tier customer service, resolving patient inquiries with professionalism and empathy.
- Answered incoming calls, scheduled appointments while assisting patients with billing inquiries, financial assistance, and payment plans.
Education
Computer Info. Security
CUNY Queensborough
Bayside, NYHuman Resource Management
SUNY Delhi
Delhi, NYHighschool Diploma -
Jamaica Gateway To The Sciences
Jamaica, NYSkills
- Proficient with
- Microsoft Word and PowerPoint, Basic Python Programming, Sync
- Team player and open to new ideas
- Great interpersonal skills
- Building maintenance
- Proficient in Electronic Medical Recording Systems
- Front Desk Reception
- Technical support
- Restocking goods
- Customer service
- Guest services
- Cashiering
- Heavy Lifting
- Photography
- Public speaking
- Medical Records
- Laboratory Experience
- Commercial Cleaning
- Documenting and Recording Information
- Patient Confidentiality and Data Security
- Knowledge of Community Services and Programs
- Explaining Policy and Procedures
- Quality Standards and Protocols
- Patient Care and Monitoring
Timeline
Patient Access Representative
St John’s Episcopal Hospital
10.2023 - Current
Lead Patient Care Specialist
MedRite Urgent Care
03.2022 - 11.2024
Marketing Intern
KPMG
07.2018 - 08.2018
Computer Info. Security
CUNY Queensborough
Human Resource Management
SUNY Delhi
Highschool Diploma -
Jamaica Gateway To The Sciences
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