Oluwatimileyin O. Agarau
Building Security Services
Newark,NJ
1
Certification
Security Officer handling 10+ customer interactions per shift, supporting fast-moving teams with bilingual English and Yoruba communication, clear verbal interaction, and professional customer care. Handles greetings, basic office tasks, and quick system learning with confidence, while bringing leadership and advanced Google Workspace skills to everyday service work. Brings a steady, reliable approach that fits entry-level customer service, retail, and office support roles.
Work History
Security Officer
4 Months- Monitored building entrances and verified visitor credentials to support secure and orderly access.
- Responded calmly to alarms and unusual activity, following site procedures and escalating concerns when needed.
- Communicated clearly with tenants, visitors, and staff to answer questions and direct people to the proper location.
- Used bilingual communication to assist English and Yoruba speakers during routine security interactions.
- Logged daily activity notes and handoff information for the next shift.
- Maintained accurate records of incidents, visitor activity, and site concerns for supervisor review.
- Supported emergency procedures by guiding occupants to safe areas and relaying updates to responders.
- Processed visitor sign-ins and basic paperwork with attention to detail and confidentiality.
Education
Associate Degree in Nursing - Business Analytics
enrolled
GED
Skills
Communication (verbal
group facilitation)
Team collaboration
Bilingual: English & Yoruba
Customer service
Conflict resolution
Advanced Google Workspace (Docs
Slides)
Data entry
Calendar management
Filing & recordkeeping
Cash handling
Visitor credential verification
Appointment scheduling
Interests
Arts High School Vocal Program
Community service projects
Interest in finance
retail operations
and office administration.
Customer Service & Teamwork Experience
- (School & community role—transferable to retail, office, and bank teller settings)
- Greeted students/visitors at events; offered directions and answered questions with a positive tone.
- Worked in teams to plan and run school activities; kept sign-in lists accurate and on time.
- Presented to groups; adjusted messaging to audience; stayed calm and respectful when questions were sensitive.
- Took feedback from adults and peers; improved session flow and timing each week.
Certification
SORA
Timeline
Security Officer
Building Security Services
06.2026 - CurrentRead More
Arts High School
GED
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Essex County College
Associate Degree in Nursing from Business Analytics
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