Oly Thorson
Meridian,ID
Summary
Energetic Barista specializing in quality drinks and basic latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks. Personable, professional, and enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
4
4
years of professional experience
Work History
Barista/Server
Lakeside Bistro - Black Butte Ranch
Sisters, OR
06.2022 - 09.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Utilized POS system to receive and process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barista/Counter Staff
GMRC Snack Shop - Black Butte Ranch
Sisters, OR
06.2021 - 09.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Collected payments and provided accurate change.
- Prepared and served hot or cold beverages.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Assisted with stocking shelves and keeping merchandise organized.
Busser/Hostess
Three Creeks Brewing Company
Sisters, OR
02.2021 - 06.2021
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Took initiative to help others whenever necessary.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Greeted guests with friendliness and professionalism.
Education
Bachelor of Science - Health Communication
Northwest Nazarene University
Nampa, ID05-2026
Skills
- POS system use
- Espresso machine operation
- Customer engagement
- Communication skills
- Problem solving
- Professional demeanor
- Opening and closing coordination
- Safe food handling practices
- Attention to detail
Affiliations
- Outdoor Activities
- House plants
- Cooking/Baking
- Arts and Crafts
Timeline
Barista/Server
Lakeside Bistro - Black Butte Ranch
06.2022 - 09.2024
Barista/Counter Staff
GMRC Snack Shop - Black Butte Ranch
06.2021 - 09.2021
Busser/Hostess
Three Creeks Brewing Company
02.2021 - 06.2021
Bachelor of Science - Health Communication
Northwest Nazarene University
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