Omalai Arthur
Brooklyn,NY
Summary
Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
5
5
years of professional experience
Work History
Guest Experience Specialist
Bob's Discount Furniture
09.2020 - Current
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted call-in customers with questions and orders.
- Built relationships with customers to encourage repeat business.
Technical Consultant
Targert
06.2018 - 07.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Shelved new and returned inventory according to proper storage procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
High School Diploma -
Georgewesting House Highschool
Brooklyn, NY07.2018
Skills
- Property Security
- Inventory Management
- Cash Handling
- Product Sales
- Product Promotion
- Customer Engagement
- Stock Replenishment
- Customer Service
References
Availible Upon Request
Timeline
Guest Experience Specialist
Bob's Discount Furniture
09.2020 - Current
Technical Consultant
Targert
06.2018 - 07.2020
High School Diploma -
Georgewesting House Highschool
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