OMAR ABUSIAF
Birmingham,AL
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.
Overview
3
3
years of professional experience
Work History
Quality Process Assistant
Amazon
Birmingham, AL
03.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Improve Quality among all departments to become the first priority after safety and improve our ranking among other facilities to the top ten across the united states.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Problem Solve Process Guide (PG)
AMAZON
01.2024 - 03.2024
- Problem Solving is key for inbound Stow, as stow associates sometimes face defective items its put aside for problem solver to fix it
- Role as PG in the morning to staff up to 25 problem solvers, walk all the floors to check for safety issues next to stations that have piled problem solve next to it
- Pursue reactive items that needs to be stowed within the hour, Train up to 8 new problem solvers each week, adjust to changes as it occurs during the shift, rotate trained problem solvers into new departments to gain more experience, answer calls from problem solvers on the floor as they request help, Direct new problem solvers as they are in training.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
ISS (Inbound Support Specialist) | PROBLEM SOLVE
AMAZON
06.2023 - 01.2024
- The purpose of ISS is to simplify and standardize ISS process execution across Amazon Robotic Sortable (ARS) FCs
- ISS does this by working with CISS leadership while spreading best practices and knowledge to our customers
- ISS is responsible for trouble tickets (TT), Measurements tools (Cat Scan) and Hazmat Audit
- Problem solve ISS WIP tickets, Fix customers reported concerns and Hazmat audit tickets
- Our role is to facilitate the receiving of products in FC which impacts product availability on site, costs for storage, space in FC, cash flow and to correct the catalog in order to prevent future problems in FC, reduce customer returns, correct the existing stock, improve customer experience and advice vendors regarding defective stock.
- Devised custom solutions for unique technical challenges faced by individual customers, increasing their overall satisfaction levels.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
Auditor – FOO, Piles, and Hazmat Audit
Amazon
10.2022 - 06.2023
- Identify, coach, and address safety hazards within the work area
- Drives and executes standard work in the areas of Safety, Quality and Productivity to meet daily operational goals.
- Obtained and interpreted relevant and authoritative criteria for program or issues under audit.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
PROCESS GUIDE (PG)
AMAZON
10.2022 - 06.2023
- To assist stowers' with product problems
- To ensure that all products follow ASIN progression, are in the condition suitable from vendors
- Train new and veteran associates to stow effectively to maintain demanding productivity goals
- Take ownership of floor neatness and workflow.
- Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
- Improved inventory management by optimizing stock levels based on demand forecasting and historical trends analysis.
HEAD OF TRANSHIPMENT
Amazon
10.2022 - 06.2023
- To locate inbound reactive shipments and to ensure that they are stowed by the expiration time
- Reactive shipments are customer orders that must be stowed within 3 hours of arrival to warehouse.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
STOW
AMAZON
09.2021 - 10.2022
- Put away products as inventory comes in
- Make sure that all safety procedures around stow station are followed during shift
- Learning Ambassador for stow & problem solve.
- Maintained clean, orderly work environment free of hazards.
- Stayed accountable for storage and organization of warehouse merchandise.
Pack
AMAZON
09.2021 - 10.2022
- Package Customer orders to befitting box sizes as inventory comes in
- Make sure that all safety procedures around pack station are followed during shift.
- Evaluated packing material options periodically to identify cost-effective alternatives that met quality requirements.
Dock
AMAZON
09.2021 - 10.2022
- Unloading trucks and building pallets to be sent to stow stations
- Make sure that all safety procedures around Dock station are followed during shift.
- Conducted regular equipment inspections to prevent operational issues or potential hazards within the workspace.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
Bachelor of Science - Mechanical Engineering
University of Birmingham At Alabama
Birmingham, IA05.2026
Associate of Applied Science - Applied Science
Jefferson State Community College
Birmingham, AL01.2020
Skills
- Problem Solve
- Microsoft Office
- Conflict Management
- Analysis Skills
- Quality Control
- Microsoft Excel
- Communication/Multilingual (written and verbal)
- Continuous Improvement
- Interpersonal Skills
- Boarding Procedures
- Warehouse Organization
- Punctual and Dependable
Languages
Arabic
Native or Bilingual
Timeline
Quality Process Assistant
Amazon
03.2024 - Current
Problem Solve Process Guide (PG)
AMAZON
01.2024 - 03.2024
ISS (Inbound Support Specialist) | PROBLEM SOLVE
AMAZON
06.2023 - 01.2024
Auditor – FOO, Piles, and Hazmat Audit
Amazon
10.2022 - 06.2023
HEAD OF TRANSHIPMENT
Amazon
10.2022 - 06.2023
PROCESS GUIDE (PG)
AMAZON
10.2022 - 06.2023
STOW
AMAZON
09.2021 - 10.2022
Pack
AMAZON
09.2021 - 10.2022
Dock
AMAZON
09.2021 - 10.2022
Bachelor of Science - Mechanical Engineering
University of Birmingham At Alabama
Associate of Applied Science - Applied Science
Jefferson State Community College
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