Omar Amin
Grand Rapids,MI
Summary
Driven by a passion for excellence in customer service, I leveraged my skills at Whole Foods Market Inc to significantly enhance customer satisfaction and engagement. Specializing in B2B sales and customer service process improvement, I adeptly increased sales through strategic merchandise displays and effective communication, showcasing my ability to blend analytical prowess with interpersonal finesse.
Hardworking Specialty Team Lead knowledgeable in customer service, sales, and operational standards in [Type] industry. Excellent team-building and management abilities.
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
2
2
years of professional experience
Work History
Customer Service
Whole Foods Market Inc
10.2023 - Current
- Assisted customers by providing exceptional customer service and processing transactions.
- Provided exceptional customer service and consistently performed quality services.
- Promoted positive member relations through providing excellent customer service.
- Anticipated guests' needs and delivered excellent customer service.
Retail Salesperson
Cricket Wireless
04.2023 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Folded and arranged merchandise in attractive displays to drive sales.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Associate of Business Administration - Retail Management
Grand Rapids Community College
Grand Rapids, MI04-2025
Skills
- B2B sales and customer service
- Customer service and engagement
- Customer service process improvement
- Customer service understanding
Languages
Arabic
Native or Bilingual
Timeline
Customer Service
Whole Foods Market Inc
10.2023 - Current
Retail Salesperson
Cricket Wireless
04.2023 - Current
Associate of Business Administration - Retail Management
Grand Rapids Community College
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