Results-driven professional with expertise in customer service and public safety. Known for strong problem-solving and communication skills, contributing to enhanced guest experiences and compliance with safety regulations.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Public Safety Intern
San Francisco Police Department
05.2026 - 08.2026
Assisted in conducting safety inspections to identify hazards and ensure compliance with regulations.
Supported development of safety training materials for department personnel, enhancing knowledge of protocols.
Observed and documented daily operations, contributing to assessments of safety practices within the department.
Collaborated with team members to analyze incident reports, identifying trends for future safety improvements.
Customer Sales Representative
Big Bus Tour
06.2023 - Current
Provided exceptional customer service, resolving inquiries and issues promptly to enhance guest experience.
Facilitated sales transactions using POS systems, ensuring accurate processing of payments and refunds.
Collaborated with team members to maintain product knowledge, resulting in effective upselling strategies.
Assisted in training new representatives on customer engagement techniques and operational procedures.