Omar Cid
Stockton,CA
Summary
Enthusiastic Student and Athlete, dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, respect and discipline. Outstanding customer service skills and relationship-building strengths. Dedicated to help better understand customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Always finding ways to become the best at what I do, no matter the circumstances.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
07.2021 - Current
- Would be involved in hectic periods where I would have to work fast, efficiently, and well communicated with co-workers.
- Also showed excellent customer service for a better work experience.
- Would always be restocking and making areas look professional for customers and workers.
- Listened carefully to customer requests and came up with better solutions to resolve the problem.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages.
- Would always try to create a positive environment for co-workers when they're feeling down.
Education
GED -
San Joaquin Delta College
Stockton, CA05.2024
High School Diploma -
Stagg High School
Stockton, CA05.2021
Skills
- Spanish Fluency
- Team Leadership
- Retail Management
- Store Layouts
- Team Instructions
- Performance Improvement
- Coordinating with Supervisors
- Stocking Supplies and Retail Products
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
07.2021 - Current
GED -
San Joaquin Delta College
High School Diploma -
Stagg High School
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