Omar Donaldson
Miami,FL
Summary
Motivated professional with 10+ years of experience managing operations, logistics, and creative projects. Proven ability to lead teams, improve workflows, and deliver results across business, marketing, and transportation sectors. Strong communication, client relations, and organizational skills with a focus on efficiency and quality.
Overview
27
27
years of professional experience
Work History
Operations Lead / Transportation Services
Preferred Concierge
Miami, FL
01.2020 - Current
- Coordinated transportation services with a focus on safety, punctuality, and guest experience
- Assisted guests with loading and unloading personal items and luggage
- Performed routine vehicle inspections and maintained clean, organized interiors
- Operated in high-expectation environments requiring discretion and professionalism
Front Desk Agent
Marriot Hotel
Coral Gables, FL
09.2022 - 04.2024
- Greeted and checked in guests, ensuring a professional and welcoming first impression
- Managed reservations, room assignments, modifications, and cancellations
- Handled cash and payment transactions accurately and securely
- Resolved guest concerns promptly while maintaining brand standards and confidentiality
- Coordinated with housekeeping and operations teams to meet guest needs and schedules
- Assisted guests with luggage storage, transportation coordination, and local recommendations
Owner / Operations Manager
Sandbox 257
Brooklyn, NY
01.2009 - 01.2020
- Managed full business operations including staff, budgets, and vendor accounts.
- Provided USPS, UPS, FedEx, and DHL shipping along with office support services.
- Developed marketing campaigns that improved visibility and customer retention.
- Trained and mentored staff, fostering a culture of continuous improvement and professional development.
Asbestos Supervisor
J & J Asbestos
Brooklyn, NY
03.1999 - 05.2009
- Supervised asbestos abatement teams to ensure compliance with safety regulations and best practices.
- Ensured compliance with federal, state, and local regulations through consistent monitoring and reporting of job progress.
Education
Some College Coursework Completed -
Skills
- Operations Management
- Project Coordination
- Customer Service Excellence
- Team Leadership
- Logistics & Scheduling
- Branding
- Market Research
- Workflow Optimization
- Creative Direction
- Budgeting
Timeline
Front Desk Agent
Marriot Hotel
09.2022 - 04.2024
Operations Lead / Transportation Services
Preferred Concierge
01.2020 - Current
Owner / Operations Manager
Sandbox 257
01.2009 - 01.2020
Asbestos Supervisor
J & J Asbestos
03.1999 - 05.2009