Omar Garcia

Panera Bread

04.2022 - Current

Oversaw food management operations, ensuring quality and efficiency in food preparation and service.
Managed and tracked inventory
Ordered from multiple vendors, optimized stock par levels to reduce waste and costs.
Monitored staff behaviors on portion control, adherence to company standards, and guest satisfaction.
Implemented and tracked Speed of Service (S.O.S) to improve overall service and delivery experience
Conducted EOD (End of Day) cash reconciliation and cash handling.
Collaborated with multiple general managers across multiple store locations as well as our district regional operator to strategize on reducing food costs and improving operational efficiency.
Participated and have done hiring processes, conducting interviews and orientations to onboard new employees.
Trained and developed team leads, fostering leadership skills and promoting a strong team culture.
Prepared and managed shifts to ensure readiness to Ecolab audits and health inspections.
Analyzed Guest surveys and complaints.
Emailed guests with problems with solutions.
Analyzed day parts for opportunities based on guest's experiences.