Omar Garza
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at NAPOS Today's Pizza. Skilled in cash handling and customer service, demonstrating a strong work ethic and quick learning ability. Excelled in performance improvement, contributing to a cleaner, more efficient service environment
Overview
2
2
years of professional experience
Work History
Food Runner
Napo Todays Pizza
07.2023 - 05.2024
- Greeted customers and provided outstanding customer service.
- Greeted customers and provided menus upon arrival to dining room.
- Engaged in suggestive selling and other sales techniques.
- Assisted with bussing tables and cleaning up spills.
- Emptied trashcans and transported waste to collection areas.
- Mopped, swept and restocked silverware
Host
Mori Japanese Grill
10.2023 - 11.2023
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
Cashier
McDonald’s
05.2022 - 07.2022
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise
- cleaned, mopped and swept the store
Education
High School Diploma -
La Joya High School
La Joya, TX05.2024
Skills
- Supply Restocking
- Cleaning and sanitizing
- Flexible Schedule
- Hospitality service expertise
- Performance Improvement
- Strong Work Ethic
- Customer Service
- Quick Learner
- Cash Handling
- Heavy Lifting
- Issue Resolution
- Time Management
Attending church and bible study
One thing about me I'm a child of god, I will always put my lord and savior JESUS CHRIST first over everything and anything I owe everything to him and I would like to follow his footsteps on spreading love and Gods word.
Timeline
Host
Mori Japanese Grill
10.2023 - 11.2023
Food Runner
Napo Todays Pizza
07.2023 - 05.2024
Cashier
McDonald’s
05.2022 - 07.2022
High School Diploma -
La Joya High School
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