OMAR GHANNOM
Staten Island,NY
Summary
Dependable and experienced healthcare industry worker with a strong ability to thrive in fast-paced environments and adapt to changing daily needs. Displays exceptional attention to detail and a diligent work ethic while meeting the needs of patients and colleagues. Proactively pursues opportunities to surpass expectations and contribute to the team's success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Sam's Club
05.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Associate
Walmart
06.2022 - 02.2023
- Embodied company mission and values through honesty, integrity and high-quality performance
- Used POS system to scan customer purchases, calculate prices and process transactions
- Helped with onboarding process of new team members, fostering positive and collaborative work environment
- Demonstrated exceptional analytical skills, consistently producing accurate and insightful reports
- Collaborated effectively with cross-functional teams to streamline processes and improve operational efficiency
- Provided excellent customer service by assisting customers with inquiries, locating products, and ensuring a positive shopping experience
- Maintained a clean and organized work environment, ensuring products were well-stocked and shelves were organized
- Collaborated with team members to address customer concerns and meet daily operational goals
- Displayed strong leadership skills by delegating tasks and providing guidance to junior team members
Census Enumerator
United States Census Bureau
07.2021 - 12.2021
- Contacted residents by phone to conduct interviews with household members
- Interviewed residents in assigned areas to explain census, answer questions and record data
- Knocked on doors in assigned neighborhoods to promote participation in census
- Worked to obtain accurate census count to establish federal funding and political representation
- Met with supervisors to review procedures, report issues or concerns and receive updated instructions
- Connected easily with people using professional communication and listening skills
Education
BACHELOR OF SCIENCE - Biology
Brooklyn College of The City University of New York
Brooklyn, NY06.2023
HIGH SCHOOL DIPLOMA -
Susan E Wagner High School
Staten Island, NY06.2018
Skills
- Microsoft Word
- PowerPoint
- Excel
- Research
- Public speaking
- Patient assistance
- Patient relations
- HIPAA
Community Service
- NYC Cares
- Parkinson's Unity Walk
- Volunteer, Pediatricians Office
Certification
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB).
- CPR/AED Certification
Languages
Arabic
Full Professional
Timeline
Certified Pharmacy Technician
Sam's Club
05.2024 - Current
Associate
Walmart
06.2022 - 02.2023
Census Enumerator
United States Census Bureau
07.2021 - 12.2021
HIGH SCHOOL DIPLOMA -
Susan E Wagner High School
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB).
- CPR/AED Certification
BACHELOR OF SCIENCE - Biology
Brooklyn College of The City University of New York
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