Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Natasha Jenkins

Hessmer,LA

Summary

Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in tire damage assessment and maintaining safety procedures, ensuring quality service and a positive experience for clients. Committed to fostering teamwork and continuous improvement.

Overview

23
23
years of professional experience

Work History

Tire Technician

Sam's Club
11.2000 - 03.2023
  • Conducted thorough inspections of tires for defects and wear, ensuring quality service.
  • Assisted customers in selecting appropriate tire products based on vehicle specifications and needs.
  • Participated in ongoing training programs to expand product knowledge and improve sales techniques continuously.
  • Educated customers on proper tire maintenance, leading to increased safety and longer-lasting products.
  • Maintained cleanliness and organization of work area, promoting a safe environment.
  • Assisted team by keeping shop tidy, clean, and free of safety hazards.
  • Utilized computer systems for tracking orders, managing inventory, and updating customer information as needed.
  • Maintained accurate inventory of parts and supplies for operations.
  • Answered phone calls and answered questions from potential customers.
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.

Guest Service Representative

Paragon Casino Resort
06.2016 - 05.2017
  • Resolved guest inquiries and concerns promptly, enhancing customer satisfaction.
  • Maintained knowledge of resort amenities and services to provide accurate information to guests.
  • Educated customers on card features, benefits, and responsible usage to enhance user experience.
  • Communicated with customers on phone about accounts.
  • Managed multi-line phone system, efficiently routing calls to staff members.

Caregiver

Oakmont Estate Assisted Living
09.2015 - 03.2016
    • Assisted clients with daily living activities, promoting independence and dignity.
    • Monitored client health and safety, reporting changes to healthcare professionals.
    • Provided companionship and emotional support to enhance overall well-being.
    • Maintained clean and safe living environments through regular housekeeping tasks.
    • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Caregiver

Jonquil Personal Care Home
05.2000 - 10.2002
    • Coordinated transportation for clients to medical appointments and social activities.
    • Administered medications as prescribed, ensuring compliance with healthcare guidelines.
    • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
    • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
    • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
    • Monitored client health and safety, reporting changes to healthcare professionals.
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
    • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Education

High School Diploma -

Avoyelles High School
Moreauville, LA
05.1999

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Safety procedures
  • Excellent communication
  • Tire damage assessment
  • Staff training
  • Battery checks
  • Problem-solving
  • Teamwork
  • Medical record-keeping
  • Personal hygiene assistance

Languages

English

Interests


  • I enjoy helping others and giving back to the community

Timeline

Guest Service Representative

Paragon Casino Resort
06.2016 - 05.2017

Caregiver

Oakmont Estate Assisted Living
09.2015 - 03.2016

Tire Technician

Sam's Club
11.2000 - 03.2023

Caregiver

Jonquil Personal Care Home
05.2000 - 10.2002

High School Diploma -

Avoyelles High School

Similar Profiles

CREATE PROFILE