Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Hassoon

San Antonio,TX

Summary

Dedicated and motivated software engineering student at University of Texas at San Antonio (UTSA) with a strong foundation in engineering and proficiency in C++. Seeking opportunities to apply and expand my knowledge in software development, contribute to innovative projects, and further develop my skills as a software engineering student. Committed to delivering high-quality solutions and continuously improving my abilities in a dynamic and collaborative environment.

Overview

7
7
years of professional experience

Work History

Field Engineer

UNIVERSITY HEALTH (Technology & Operations)
08.2023 - Current
  • Troubleshoot complex multi-vendor network service provider issues.
  • Assisted with the implementation and support of network monitoring tools.
  • install and maintain computer systems for clients
  • inspecting and installing equipment and new technologies,
  • directing crews or workers on site,
  • conducting research and reporting on project status.

Sales Associate

SPECTRUM
03.2023 - 08.2023
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

FIELD IT PROJECT TECHNICIAN

EBRYIT INC
08.2022 - Current
  • IT Troubleshooting & Problem Solving
  • Onsite & Remote Technical Support
  • Up-to-Date Knowledge of Computer Operating Systems
  • LAN & WAN Connectivity & Maintenance
  • Computer Hardware Systems & Components
  • People Skills & Friendly, Helpful Attitude
  • Organized and updated documents, reports and spreadsheets for effective tracking and recordkeeping of activities.

SALES REPERSENTIVE

CELLULARSALES (VERIZON)
08.2022 - 03.2023
  • developed and maintained long-term relationships with policyholders and small business entities.
  • greeted customers in a timely fashion while quickly determining their needs.
  • recommended merchandise to customers based on their needs and preferences.
  • maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Completed all cleaning, stocking, and organizing tasks in the assigned sales area.
  • Built relationships with customers to increase likelihood of repeat


SALES COACH / SENIOR SALES COACH

CARLOTZ
08.2021 - 08.2022
  • Leadership, leading my team to become the best in the company
  • TeamworK, always being there for my team with whatever they need
  • Communicating with my team about problems we have as well as with customers
  • Giving the best experience to my guests from the moment they walk in
  • Time management working in a timely matter to get stuff done

CAR SALESMAN

TEXAS AUTO SAVE
03.2020 - 08.2021
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Security Officer

HSS METHODIST HOSPITAL
08.2020 - 10.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

MECHANIC

CD AUTOMOTIVE
06.2016 - 03.2020
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Education

Bachelor's - SOFTWARE ENGINEERING

The University of Texas At San Antonio
San Antonio, TX
07.2025

Associate of Science - SCIENCE & TECHNOLOGY

Northwest Vista College
San Antonio, TX
03.2023

Skills

  • System Testing
  • Schedule Management
  • Team Communication
  • C Programming language
  • Teamwork,
  • Problem solving,
  • Communication,
  • Deductive reasoning
  • Critical thinking

Languages

Arabic
Native or Bilingual

Timeline

Field Engineer

UNIVERSITY HEALTH (Technology & Operations)
08.2023 - Current

Sales Associate

SPECTRUM
03.2023 - 08.2023

FIELD IT PROJECT TECHNICIAN

EBRYIT INC
08.2022 - Current

SALES REPERSENTIVE

CELLULARSALES (VERIZON)
08.2022 - 03.2023

SALES COACH / SENIOR SALES COACH

CARLOTZ
08.2021 - 08.2022

Security Officer

HSS METHODIST HOSPITAL
08.2020 - 10.2021

CAR SALESMAN

TEXAS AUTO SAVE
03.2020 - 08.2021

MECHANIC

CD AUTOMOTIVE
06.2016 - 03.2020

Bachelor's - SOFTWARE ENGINEERING

The University of Texas At San Antonio

Associate of Science - SCIENCE & TECHNOLOGY

Northwest Vista College

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