Omar Herrera

Pembroke Pines,FL

Summary

Dedicated and result-driven professional with 10+ years of experience in automotive sales and customer service.

Proven track record of exceeding sales targets and providing exceptional customer satisfaction.

Skilled in product knowledge, negotiation, and building long-term client relationships.

Seeking to leverage expertise in a dynamic dealership setting.

years of professional experience

Pines Ford Lincoln

10.2020 - Current

Greeted and actively listened to customers, uncover purchasing needs and provide recommendations based on automotive requirements
Used consultative sales processes to match customers with vehicles suiting their needs
Demonstrated vehicle functionality and explained options, accommodate prospective customers on test drives, and explained costs associated with purchase
Researched new automotive releases to maintain knowledge on new products and trends
Informed customers on associated dealer services and products such as extended warranties.

AL Piemonte Ford

01.2017 - 09.2020

Provide sales management information by completing reports
Build rapport with customers, establish referral base customer networks and track customers using store specific management systems
Understand and follow all work rules, policies and procedures
Maintain professional clean and pressed business appearance as determined by dealership management
Establish personal goals that are consistent with dealership standards of productivity, and devise strategy to meet those goals
Demonstrates behaviors consistent with company's values in all interactions with customers, co-workers and vendors.

Pines Ford Lincoln

10.2020 - Current

AL Piemonte Ford

01.2017 - 09.2020