Omar Hussein
Farmington Hills,MI
Summary
Dynamic dental assistant with a proven track record at Golnick Pediatric Dental Associates, excelling in patient management and empathetic interactions. Skilled in optimizing workflow and providing exceptional support during procedures. Committed to fostering a welcoming environment, building patient loyalty through outstanding service and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Golnick Pediatric Dental Associates
Bloomfield Hills, MI
06.2022 - Current
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Took digital X-rays of teeth using radiographic equipment.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services, such as stocking rooms with supplies, cleaning trays, and maintaining adequate workflow.
- Sterilized instruments according to established guidelines and protocols.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Maintained a neat, clean and organized environment throughout the office.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Pharmacy Technician
CVS Pharmacy
Bloomfield Hills, MI
07.2020 - 05.2022
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Restocked shelves with new supplies of medications as needed.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Wait Staff Member
Fox Run Village
Novi, MI
11.2018 - 07.2020
- Greeted and welcomed customers, providing them with menus.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Cleared dishes between courses and after guests finished dining.
- Ensured that all orders were taken correctly and in a timely manner.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Prepared tables by setting up linens, silverware and glassware.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Bachelor of Science - Public Health
Wayne State University
Detroit, MI12-2023
High School Diploma -
North Farmington High School
Farmington Hills, MI05-2020
Skills
- Customer service
- Patient management
- Workflow optimization
- Team collaboration
- Empathetic interactions
- Effective communication
- Procedure support
Certification
- Radiography Certification
- CPR certification
- Pharmacy Technician License
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Accomplishments
- Warrior Strong Scholarship
- Fox Run Scholarship
- Funniest counselor award
Affiliations
- Youth Counselor at community mosque
- Volunteering at the Autism Walk at the Detroit Zoo
- Participating in Basketball, football, and soccer recreational leagues
- Playing video games
- graphic designing in hopes to start up a business
Timeline
Dental Assistant
Golnick Pediatric Dental Associates
06.2022 - Current
Pharmacy Technician
CVS Pharmacy
07.2020 - 05.2022
Wait Staff Member
Fox Run Village
11.2018 - 07.2020
Bachelor of Science - Public Health
Wayne State University
High School Diploma -
North Farmington High School
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