Promoted Senior Brand Ambassador with strengths in sales floor operations, team leadership, and loyalty program sales. Known for coaching new ambassadors, driving customer engagement, and supporting busy shifts with organized, efficient execution.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Senior Brand Ambassador
American Eagle Outtfitters
Tysons Corner, Virginia
09.2025 - Current
Promoted to Senior Brand Ambassador in June 2026 after demonstrating strong sales, customer service, and coaching skills.
Led sales floor operations during assigned shifts, coordinating brand ambassadors, delegating responsibilities, and assigning sales floor zones to maintain floor coverage and efficient operations.
Monitored sales performance, loyalty program enrollments, and credit card sign-ups, collaborating with store managers to identify opportunities for improvement and develop strategies to achieve sales goals.
Coached new ambassadors on product presentation, customer engagement, loyalty, and credit card sign-ups.
Promoted American Eagle Outfitters loyalty program enrollments, credit card signups, and seasonal promotions, increasing customer engagement and program sign-ups.
Applied product knowledge and current fashion trends to provide personalized styling recommendations and encourage additional purchases.
Brand Representative
Abercrombie & Fitch
Tigard, Oregon
09.2024 - 06.2025
Supported customers on Abercrombie & Fitch sales floor with brand-first service.
Helped create positive company image through strong customer service.
Used basic selling techniques to connect with customers and support purchases.
Executed sales transactions efficiently at register using store point-of-sale system.