Adept at orchestrating seamless concert experiences, I led a team of 20 at Jeriq Hood, The Concert, enhancing efficiency and customer satisfaction. Specializing in teamwork and customer relations, my strategic floor planning and proactive problem-solving significantly elevated event success, embodying a results-driven approach with a blend of hard and soft skills. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.