Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Soc Operator
Inter-Con Security Systems, Inc.
Newark , New Jersey
08.2023 - Current
CCTV operator
Call PAPD In case of an emergency
Answer Phone calls from management
Provided data reports to clients to show current process analysis and proposed process numbers.
Researched story background information to provide complete and accurate information.
Fielded incoming calls, answered questions and transferred calls internally.
Maintained excellent customer satisfaction through polite, calm demeanor.
Handled incoming and outgoing calls according to standard operating procedures.
Building Security Officer
Building Security Services
Rosland, NJ
03.2022 - 09.2022
Monitored and responded to potential or verified security threats
Reported potential problems or equipment malfunctions to appropriate personnel
Investigated, documented, and managed security incidents and hazards
Monitored CCTV and other security surveillance systems to detect signs of intrusion.
Security Officer
Sunstates Security
Fairfield, NJ
09.2021 - 03.2022
Determined threat levels of suspicious situations or people
Protected facility's assets and integrity with consistent, thorough monitoring of all activities on property
Operated CCTV camera equipment, including PTZ and fixed cameras
Leveraged strong communication and conflict management skills to address escalated situations
Maintained updated knowledge of security processes and changes in access
Operated hand-held devices and scanning machinery to complete inspections
Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
Completed daily reports outlining regular activities and notable incidents
Responded to visitor inquiries and staff assistance requests.
Security Officer
Securitas
Basking Ridge, NJ
12.2021 - 03.2022
Drafted and updated morning briefings, checkpoint logs and reports
Supported work culture of safety, respect and inclusion
Remained alert and vigilant for suspicious persons, packages and activities
Prohibited access to restricted areas, checking and verifying identification,
credentials and documents.
Cargo Agent
UPS, Newark International Airport
Newark, NJ
07.2019 - 09.2020
Maintained meticulous records of prior shipments, including ingoing, outgoing, and stored freight
Coordinated proper insurance coverage for goods in transit, protecting customer and
Delivery Driver
Dominos pizza
Summit, New Jersey
09.2019 - 09.2020
My duties being a customer service were greeting customers, answering phones and
giving extraordinary client care
Deliver the food in timely manner
Treat Customers with respect and profession
Education
Bachelor of Science - Criminal Justice
New Jersey City University
Jersey City, NJ
12.2021
Paralegal Certification - Legal Studies
New Jersey City University
Jersey City, NJ
07-2024
High School Diploma -
Chatham High School
06.2018
Skills
Write reports Monitor CCTV
Investigate Incidents Verbal Communication
Networking Analytical Thinking
Document Management Security Screenings
Critical Thinking filling System Organization
Publication Review file and records Management
Document Management calendar Management
Risk Management MS Office Proficient
Legal Research Case Summaries
Analysis and Modeling
Relational Databases
Verification and Testing
Requirements Gathering
Microsoft Office
Training & Development
Team Management
Data Collection
Data Evaluation
Attention to Detail
Affiliations
I like playing soccer with friends during the weekend as well as swimming and running