Summary
Overview
Work History
Education
Skills
Timeline
Generic

OMAR KURA

Riverdale,MD

Summary

Customer-oriented sales professional with 2 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.

Overview

2
2
years of professional experience

Work History

Store Associate

Family Dollar
Riverdale, Maryland
06.2022 - Current
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.

Shift Supervisor

CVS Pharmacy
Riverdale, Maryland
05.2023 - 01.2024
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Education

High School Diploma -

Parkdale High School
Riverdale, MD
05.2021

Skills

  • Customer Support
  • Active Listening
  • Team Building
  • Supervision & Leadership
  • Planning & Organizing
  • Customer Service
  • People Skills
  • Critical Thinking
  • Good Work Ethic
  • Training & Development

Timeline

Shift Supervisor

CVS Pharmacy
05.2023 - 01.2024

Store Associate

Family Dollar
06.2022 - Current

High School Diploma -

Parkdale High School
OMAR KURA