Omar Magana
Hemet,USA
Summary
Motivated and reliable individual with strong leadership potential and a proven commitment to teamwork and accountability. Highly dependable with flexible availability, a positive attitude, and a creative approach to problem-solving. Eager to contribute to a fast-paced environment while developing into a future leader.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver
Amazon DSP
Vista, CA
11.2025 - Current
- Navigated efficiently using GPS technology to optimize route planning and minimize delivery time.
- Coordinated with dispatch teams to resolve logistical issues, enhancing overall service reliability.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Shift Manager
Carls Jr.
Hemet, CA
09.2021 - 11.2025
- I demonstrate leadership within my role and ensure the flow of the business of the restaurant is great.
- I preform opening duties and ensure the store is ready for business. (Tasks include doing morning paperwork, checking all product dates, taking temperatures of food items, etc)
- I preform closing duties and ensure the store is ready for business the next day. (Tasks include doing nightly counts of product, cleaning and maintaining cleanliness of restaurant, entering waste food for the night, etc)
- I am knowledgeable and preformed our weekly counts. (Counting all product in store once a week)
- I am knowledgeable on how to review, and correct counts that are deemed incorrect.
- I am knowledgeable on how to start and end an interview process with professionalism. (With knowledge of 1-9 forms & such)
- I have complete knowledge of how to work our POS system through all levels (Customizations, Basic Ordering, Upselling, Refunds, Etc)
- I have complete knowledge on how to work the entirety of the fryer station and also keeping up with business needs. (Dropping and picking up fries, handbreading and cooking chicken tenders, etc)
- I have complete knowledge of how to rotate product within fridge and freezer areas.
- I have complete knowledge on how to correctly and neatly put away our weekly order(s)
- I own the ability to handle guest complaints with sincerity and professionalism.
- I am knowledgeable with the process of placing and submitting our weekly food orders.
- I am knowledgeable on how to coach and train current and new employees to company standards.
Cashier
McDonalds
Hemet
02.2021 - 07.2021
- Delivered prompt, friendly customer service. Helped improve overall McDVoice survey result from satisfied to very satisfied.
- Front end cashier/cash handling. Never recorded cash register shortage.
- Operate POS cash register, handling 88 transactions per average daily & count money in cash drawers to ensure the amount is correct.
Cashier
Sonic
Hemet
03.2019 - 07.2020
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system
- Filled beverages and delivered food to customers by going to their correct location and by assisting them over the headset
Cashier
McDonalds
Hemet
04.2017 - 07.2018
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
- Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products
Cashier
Popeyes® Louisana Kitchen
Hemet, CA
11.2016 - 06.2018
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on operational procedures and customer interaction techniques.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in inventory management by restocking supplies as needed throughout shifts.
Education
High School Diploma -
Alessandro High
Hemet, CASkills
- Payment processing
- Cash drawer balancing
- Cash register operation
- Time Management
- Issue resolution
- Product Knowledge
- Customer Service
- Public Speaking
- Attention to detail
- Social Skills
- Adaptability
- Self-Motivation
- Inventory management
- Staff training
- Team leadership
- Transaction accuracy
- Cleaning protocols
Certification
Food Handlers Card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver
Amazon DSP
11.2025 - Current
Shift Manager
Carls Jr.
09.2021 - 11.2025
Cashier
McDonalds
02.2021 - 07.2021
Cashier
Sonic
03.2019 - 07.2020
Cashier
McDonalds
04.2017 - 07.2018
Cashier
Popeyes® Louisana Kitchen
11.2016 - 06.2018
High School Diploma -
Alessandro High