Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Marenco

Oakland,CA

Summary

Extremely talented individual with over twenty years of experience. Eager and motivated to develop my talents, learn new skills and grow professionally. I am confident in my ability to enhance any company's strategies and maximize profitability.

Proven track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

22
22
years of professional experience

Work History

Sales Associate

Floorcrafthome
04.2022 - 01.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size and color.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Assisted clients in navigating projects for their home with product choices according to their individual needs.

Sales Associate

Mancini's Sleep World
04.2014 - 03.2020
  • Provide excellent customer service to clients in person and over the phone
  • Approach each customer with enthusiasm and hospitality
  • Maintain strong customer relationships and retention
  • Utilized consultative selling strategies
  • Sustain a robust product knowledge with continuous education and competitive analysis
  • Met and exceeded sales goals on a monthly basis.

Sales Manager/Trainer

Sleep Train
03.2002 - 04.2014
  • Supervise up to 3 sales associates
  • Provide vigorous sales training for all new staff
  • Oversee goal setting and forecasting for supervised associates
  • Provide constructive feedback on a regular basis
  • Manage and facilitate improvement strategies in locations across the Bay Area
  • Reorganized floor plans to increase profitability and maximize sales.

Education

No Degree - Administration of Justice

College of San Mateo
San Mateo, CA
05.1998

High School Diploma -

Archbishop Riordan
San Francisco
05.1995

Skills

  • Highly skilled in negotiations, deal closing, and customer relationships
  • Able to build rapport and trust effectively
  • Fluent in Spanish
  • Ability to work under pressure and follow instructions while delivering quality results
  • Effective communicator and exceptional listener

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Floorcrafthome
04.2022 - 01.2024

Sales Associate

Mancini's Sleep World
04.2014 - 03.2020

Sales Manager/Trainer

Sleep Train
03.2002 - 04.2014

No Degree - Administration of Justice

College of San Mateo

High School Diploma -

Archbishop Riordan

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Omar Marenco