OMAR MIESES
Account Manager
North Bergen
Summary
Results-driven professional with extensive experience in project coordination, vendor management, and client relations. Proven ability to lead cross-functional teams, resolve issues proactively, and deliver projects on time and within budget. Adept at aligning services with client needs, fostering strong relationships, and adapting in fast-paced environments. Seeking a Project Manager role to leverage these strengths and drive operational success.
Overview
9
9
years of professional experience
2025
2025
years of post-secondary education
Work History
Account Manager
Advanced Facility Solutions
09.2024 - Current
- Manage and track high-volume service requests from initiation through completion.
- Coordinate vendor dispatch, monitor performance, and ensure SLA compliance.
- Communicate with clients and internal teams to resolve service issues efficiently.
- Maintain organized documentation and system updates in CMMS tools.
- Prioritize multiple tasks and deadlines in a fast-paced, dynamic environment.
Driver
Uber Technologies
03.2021 - Current
- Provide safe and efficient transportation services to customers across New Jersey.
- Maintain vehicle cleanliness and ensure a professional appearance at all times.
- Prioritize passenger safety by strictly following traffic laws and regulations.
- Deliver excellent customer service by addressing passenger concerns promptly.
- Utilize navigation applications to select optimal routes and minimize delays.
- Adapt to a flexible work schedule to meet fluctuating customer demand.
Site Supervisor
Return on Investments
06.2021 - 08.2024
- Oversaw all aspects of construction projects from execution and completion.
- Managed project timelines, resources, and budgets to ensure alignment with objectives.
- Monitored progress, tracked milestones, and addressed delays or issues proactively.
- Coordinated daily tasks and schedules for on-site crews to optimize productivity.
- Ensured teams had the necessary tools, materials, and support to meet job requirements.
- Provided regular updates to project managers and maintained open communication with clients.
- Acted as the primary point of contact on assigned jobs, delivering responsive and professional customer service.
Assistant Project Manager
RSM Facility Solutions
05.2018 - 03.2020
- Verified completion and quality of work performed at store level.
- Obtained price quotes and assigned vendors to work orders based on trade and client rates.
- Assisted the Project Manager with invoice review and reconciliation.
- Updated work order statuses in real-time to reflect project progress.
- Participated in weekly project calls to discuss active and pending orders.
- Sourced and onboarded qualified vendors in underserved and remote areas.
Security Site Supervisor
Securitas Security Services USA
07.2016 - 04.2018
- Supported law enforcement by processing time-sensitive subpoena requests for surveillance footage.
- Developed and implemented post orders and reviewed staff assignments daily.
- Managed weekly scheduling for on-site guards and field staff.
- Ensured ATM safety compliance at Citibank locations in coordination with security managers.
- Communicated local robbery alerts to branch managers promptly.
- Participated in weekly security calls to address risks and operational updates.
- Coordinated burglar alarm system repairs by placing work orders with ADT.
Education
Business Analytics Program -
Secure Info-Tech Solutions
Herndon, VAB.S. - Criminal Justice
New Jersey City University
Jersey City, NJHigh School Diploma - undefined
Emerson High School
Union City, NJSkills
- Bilingual: English & Spanish
- Project Coordination & Execution
- Vendor & Client Relationship Management
- Microsoft Office Suite & Google Workspace
- Work Order & CMMS Platforms
- Team Leadership & Conflict Resolution
Timeline
Account Manager
Advanced Facility Solutions
09.2024 - Current
Site Supervisor
Return on Investments
06.2021 - 08.2024
Driver
Uber Technologies
03.2021 - Current
Assistant Project Manager
RSM Facility Solutions
05.2018 - 03.2020
Security Site Supervisor
Securitas Security Services USA
07.2016 - 04.2018
B.S. - Criminal Justice
New Jersey City University
High School Diploma - undefined
Emerson High School
Business Analytics Program -
Secure Info-Tech Solutions
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